Operations Manager

Adcorp Group; Durban; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A human capital solution firm located in Durban is seeking an Operations Manager to oversee the supply chain functionalities of its Distribution Centres. The ideal candidate will manage people, finances, and operations while ensuring customer satisfaction and safety compliance. Requires at least 2 years of management experience and a relevant diploma. The firm values ongoing development and team collaboration, creating a dynamic working environment.

Benefits

Ongoing learning & development opportunities

Supportive team environment

Qualifications

• Minimum of 2 years of management experience in a service-related industry.
• Warehouse management experience is essential.
• TES industry experience would be an advantage.

Responsibilities

• Oversee end-to-end Supply Chain functionality of Distribution Centres.
• Drive staffing levels, performance, training, and HR compliance.
• Control labour and operational costs and forecast expenditure.
• Build and maintain strong client relationships.
• Implement SHEQ programs and ensure safety compliance.

Skills

People Management

Financial Management

Process Management

Customer Satisfaction

Safety & Risk Compliance

Collaboration

Education

Gr 12

NQF5/ Diploma or related tertiary qualification

Job description

Changing Lives Through Work – Join Adcorp Group as an Operations Manager and Make an Impact That Matters

Who We Are

At Adcorp Group, we’re more than just a human capital solution business — we’re a team on a mission to connect and develop human potential to shape markets, economies and our shared future.

Our values aren’t just words on a wall – they guide how we work, who we hire, and the impact we make.

• Teamwork: We collaborate as a team to achieve excellence and take responsibility for our own deliverables.
• Respect: We respect the feelings, wishes, rights and traditions of our workforce, candidates, clients, communities, and the environment.
• Customer centricity: We strive to anticipate our customers’ needs and deliver excellent customer experiences
• Agility: We act with speed and flexibility to ever changing conditions
• Diversity & Inclusion: We welcome and embrace a diverse range of people, perspectives, and ideas.

The Opportunity: Operations Manager (Durban)

The Operations Manager is responsible for the end-to-end SC functionality of Distribution Centres in the Region. Functions will include People Management, Finance Management, Process Management, Customer Satisfaction and SHEQ Management.

What you'll need?

• Gr 12
• NQF5/ Diploma or related tertiary qualification preferred
• TES industry experience would be an advantage
• Minimum of 2 years of management experience preferably in a service-related industry. Warehouse management experience is essential
• Exposure to unionized environments would be an advantage
• CCMA Conciliation and Arbitration experience desirable

Lead People Management

• Drive staffing levels, performance, training, succession planning and HR compliance across all shifts.

Ensure Operational Process Excellence

• Oversee process compliance with Warehouse Management Standards and manage daily/weekly performance reporting.

Deliver Client Satisfaction

• Build strong client relationships, understand client strategy, and lead the team to deliver on OTIF and service targets.

Manage Financial Performance

• Control labour and operational costs, forecast expenditure, audit invoices, and minimise damages and claims.

Drive Safety & Risk Compliance

• Implement and monitor SHEQ programs, support audits, manage incident reporting, and ensure staff training and compliance.

Coordinate Cross-Functional Collaboration

• Work closely with Inventory, Transport, Planning and Replenishment teams to ensure seamless distribution centre flow.

Measure & Improve Performance

• Track KPIs (shift fill rates, productivity, throughput), provide feedback, and implement continuous improvement plans.

Protect and Manage Assets

• Safeguard client assets, material handling equipment and ensure compliance with safety and PPE standards.

Why Join Us?

We know great people have options – so here’s what makes this one worth your while:

• Ongoing learning & development opportunities
• A team that actually lives its values

Apply today and be a part of a company that values your potential and is committed to your success.