Operations Manager

Clicks Group Limited; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading distribution company in Cape Town is seeking a solution-oriented Operations Manager for their Omni Department. The role requires managing warehouse operations, inventory control, health and safety, and achieving business objectives. Ideal candidates will have strong financial management skills, effective communication abilities, and a tertiary qualification in Logistics or Business. This permanent position offers a market-related salary and focuses on productivity, compliance, and stakeholder engagement.

Responsibilities

• Ensure achievement of budgeted financial targets.
• Control maintenance of company assets for health and safety.
• Engage with stakeholders to ensure swift query resolution.
• Lead the team for process compliance and daily reports.
• Manage labour brokers through regular meetings and performance control.
• Deliver high levels of service to stores through effective communication.

Skills

Verbal and written communication skills

Financial Management

Computer Literacy

Ability to work with business stakeholders

Ability to solve complex business & technical problems

Change management communications

Ability to work on multiple projects

Education

Grade 12

Tertiary qualification in Logistics/Business or similar

Job description

Listing reference: 023103 Listing status: Online Apply by: 30 December 2025

Position summary

Industry: Distribution, Transport & Logistics
Job category: Retail Operations
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes

About our company

Clicks Group

Introduction

We are currently looking for a solution orientated Operations Manager for our Omni Department in Montague Gardens Cape Town. As the Operations Manager you will be responsible to ensure the effective management of Omni, warehouse operations, inventory control, cost management, health and safety, people management and to achieve business objectives for the DC

Job description

Job Objectives

• To ensure achievement of budgeted and agreed financial targets
• To ensure effective utilisation of all people resources to drive productivity to targets
• To control and ensure accountability for effective maintenance of company assets in order to meet health and safety standards and an enabled working environment
• To analyse and interpret key metrics thereby facilitating process improvement and improved financial performance
• To engage, network and communicate with key internal and external stakeholders to ensure swift query resolution and ensure improved business performance as well as adherence to required service level agreements and legal requirements
• To lead and direct the team to achieve consistent process compliance and adherence to all relevant company SOPs, cut-offs and daily reports
• To manage labour brokers to the service level agreements through regular meetings and ensuring accountability for performance and control and approval of costs
• To deliver high levels of service to stores through accurate, on time deliveries, minimal damages and effective communication
• To manage the transporter to the agreed service level agreements

Knowledge

• Conceptualizing solutions for Business demand
• Technical and system knowledge supply chain/logistics applications and processes
• Experience in implementing and managing complex picking systems and supporting such systems
• Health and safety

Desirable

• Versed in project management concepts, methodologies and tools.
• Basic LRA

Skills

• Verbal and written communication skills
• Financial Management
• Computer Literacy
• Ability to work with business stakeholders and translate requirements into achievable process/IT solutions
• Ability to conceptualize and lead the design and implementation of complex systems
• Ability to solve complex business & technical problems
• Has strong capability in change management communications
• Ability to work on multiple projects at once and competing priorities

Desirable

• Project management and methodologies
• Leading technical deliverables and implementation

Competencies

Essential

• Deciding and Initiating Action
• Leading and Supervising
• Adhering to Principle and Values
• Persuading and Influencing
• Analysing
• Coping with Pressures and Setbacks

Minimum requirements

Education:Grade 12

• Tertiary qualification in Logistics/Business or similar