OMF Manager: Collections Strategy

Old Mutual; South Africa; Remote; ZAR 700,000 - 1,000,000; Full time

Job summary

A financial services company in South Africa is seeking a Manager: Collections Strategy to oversee the development of collection strategies and enhance overall collections. The ideal candidate will have an Honours degree, over 5 years of relevant experience, and proficiency in analytical tools such as SQL and Python. This role offers an opportunity to lead strategic initiatives in a dynamic team environment.

Qualifications

• 5+ years of experience in a similar role.
• Experience with analytical and reporting tools.
• Banking/Financial Services Industry experience is advantageous.

Responsibilities

• Lead the strategic development of collections function.
• Design and document models and strategies.
• Analyze portfolio-level information.
• Collaborate with BI data team on dashboards.
• Provide strategic guidance to improve collections.

Skills

Action Planning

Analytics Software

Budget Management

Business Intelligence (BI) Analysis

Data Analysis

Statistical Analysis Techniques

Education

Honours Degree or Equivalent: BCom with Maths, Stats, Finance

Tools

SQL

R

Python

AWS

Advanced Excel

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Job Description Summary:

Old Mutual Finance is currently seeking to hire a Manager: Collections Strategy. The successful incumbent will report to the Head of Collections and ECM Strategy and be responsible to oversee the development of collection strategy and take full accountability to ensure a consistent increase in the overall collections book, limit management, strategic campaign planning and optimisation of new and existing models, data sets and stakeholder relationships both internal and external.

Responsibilities

• Lead the strategic development of Old Mutual Finance collections function and think strategically about how to improve, optimise, and expand it to meet the goals and objectives of the business.

• Designs, constructs and documents appropriate models and strategies across the collections life cycle including implementation and monitoring.

• Analyse portfolio-level information to identify and monitor key risk factors, root-cause, and develop proposed solutions. Code optimisation and reporting automation.

• Target forecasting and collections scorecards - build and review monthly targets as well as tracking and analysis thereof. Collaborate with BI data team to ensure that dashboards are properly rolled out in Active Collections and that data and reporting is relevant and fit for purpose.

• Contribute positively toward effective monthly collections percentage by providing up to date analysis and reporting as well as providing strategic guidance to ensure consistent increase in the overall collections book.

• Recommend and implement appropriate champion / challenger strategies to continually “test and learn” to improve portfolio profitability.

• Assist operations to achieve better collections and recoveries results by integrating models and data-driven approaches into operational processes.

• Ensure efficiency of resources by providing strategic campaign plan to optimise effective use of all existing tools.

• Identify improvements to operational systems, processes, and policies in support of business strategy.

• Communicate complex technical information to non-technical people in a comprehensible form.

• Applying industry knowledge to interpret data and improve performance.

• Key results: improve collections rate, reduce forward roll rate, improve yield %, reduce cost to collect, improve net lending margin, reduce non-performing loan ratio, improve credit loss ratio.

Minimum Requirements

• Honours Degree or Equivalent: BCom including Maths, Stats or Finance, Economics major with Econometric, Actuarial Science, BSc Engineering (these are preferred).

• Work Experience: 5+ Years in a similar role.

• Analytical and reporting tools experience required: SQL, R, Python, AWS, Advanced Excel.

• Banking/Financial Services Industry Experience (advantageous).

Skills

Action Planning, Analytics Software, Budget Management, Business Intelligence (BI) Analysis, Computer Literacy, Data Analysis, Data Compilation, Data Controls, Data Interpretations, Data Modeling, Evaluating Information, Numerical Aptitude, Report Review, Solution Analysis, Statistical Analysis Techniques

Competencies

Business Insight Cultivates Innovation Manages Complexity Optimizes Work Processes Situational Adaptability Strategic Mindset

Education

Honours Degree (Hons) (Required)

Closing Date

01 October 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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