OMF IT Scrum Master (Fixed Term Contract - 12 months)

Old Mutual; South Africa; Remote; ZAR 600,000 - 800,000; Full time

Job summary

A leading financial services company is looking for a Scrum Master to join their IT Product and Enablement Division. The successful candidate will guide Agile teams, facilitate Scrum frameworks, and ensure the delivery of high-quality IT solutions. Key qualifications include a Scrum Master certification and 3-5 years of relevant experience, with excellent facilitation and communication skills. This role is based in South Africa with a closing date of October 1, 2025.

Qualifications

• 3-5 years of experience as a Scrum Master in Software Development.
• Proven experience in leading Agile teams (Scrum & Kanban).
• Strong problem-solving and conflict-resolution abilities.

Responsibilities

• Guide the Software Development team in applying Agile frameworks.
• Lead Scrum ceremonies and facilitate problem-solving.
• Plan and report on software releases for timely updates.

Skills

Adaptive Thinking

Agile Project Management

Backlog Management

Budget Management

Change Management

Oral Communications

Education

Scrum Master certification (e.g., CSM, PSM)

Tools

JIRA

Job description

Old Mutual Finance – Scrum Master

Old Mutual is seeking a motivated and experienced Scrum Master to join the IT Product and Enablement Division. This individual will foster Agile principles (Scrum & Kanban), facilitate team success, and drive the delivery of high-quality, customer-centric IT products and solutions. The Scrum Master acts as a servant-leader, ensuring the team operates efficiently while delivering value in alignment with Old Mutual Finance’s strategic goals.

Key Responsibilities

• Facilitation and Coaching: Guide the Software Development team in applying Agile frameworks (Scrum & Kanban) and manage the teams sprints using JIRA.

Required Qualifications and Experience

• Educational Background: A Scrum Master certification (e.g., CSM, PSM) is mandatory.

• Professional Experience: Minimum of 3-5 years of experience as a Scrum Master in Software Development, preferably in financial services or a related sector; proven experience in leading Agile teams (Scrum & Kanban) and delivering IT products in a fast-paced environment; solid understanding of software development lifecycle (SDLC) and Agile frameworks like Scrum & Kanban.

• Skills and Competencies: Excellent facilitation, coaching, and interpersonal skills; strong problem-solving and conflict-resolution abilities; proficiency in Agile project management tools (Jira); high emotional intelligence with the ability to adapt to diverse team dynamics; strong organizational and time management skills.

Preferred Qualifications and Experience

• Advanced certifications are advantageous.

• Familiarity with Software Development practices and tools.

• Background in financial technology or IT solutions for the financial services industry.

Key Attributes

• A proactive mindset with a focus on delivering customer value.

• Strong ability to mentor and inspire team members.

• Passion for driving innovation and embracing new technologies.

• Commitment to Old Mutual Finance’s values.

Responsibilities

• Agile Development Team Facilitation: Lead Scrum ceremonies, remove obstacles, and facilitate problem-solving, collaboration, and conflict resolution to enable the most effective work delivery by development teams on small projects.

• Agile Release Planning: Plan and replan software releases for medium-sized projects as they are produced to ensure timely updates and to deliver the planned benefits as early as possible in the project or program.

• Agile Backlog Management: Review the backlog of work for a small project and reprioritize the work and deployment of project resources to reduce costs and increase the value of the work delivered to the business.

• Culture of Innovation: Promote a culture of innovation by creating solutions that boost creativity, innovation, and collaboration, such as idea generation platforms, jam sessions, and hackathons.

• Digital Strategy/Transformational Projects Execution: Execute and deliver elements of the digital road map, leveraging agile and design-thinking principles to drive sustainable implementation.

• Project Risk and Issue Management: Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating matters where appropriate; develop, agree on, and implement solutions to overcome these concerns.

• Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats; involves working independently.

• Work Scheduling and Allocation: Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.

• Project Resource Management: Carry out delegated activities to support the deployment and effective utilization of project resources.

• Project Planning: Carry out delegated activities to support the production of workstream and project plans that identify and organize all activities needed to deliver project objectives and that comply with the organization's project management framework.

• Performance Management: Respond to personal objectives and use performance management systems to improve personal performance; monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.

• Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

• Adaptive Thinking, Agile Project Management, Backlog Management, Budget Management, Change Management, Executing Plans, Oral Communications, Project Communications Management, Project Estimations, Project Performance Management (PM), Project Quality Assurance, Project Resource Management, Project Schedule Management, Project Scope Management

Competencies

• Business Insight Collaborates Communicates Effectively Cultivates Innovation Decision Quality Directs Work Drives Engagement Drives Results

Education

Closing Date

01 October 2025 , 23:59

EEO and Closing Note

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.