Oliver Wyman Human Capital Generalist Johannesburg

Marsh McLennan; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A global consulting firm is seeking an experienced HR Operations professional to join their Johannesburg office as a Human Capital Generalist. The role includes overseeing daily HR operations, managing employee relations, and ensuring compliance with local laws. Candidates should have a minimum of 5 years of experience in a similar HR role, ideally in financial services or consultancy. Strong organizational and communication skills are essential, along with proficiency in Excel and Outlook. This position offers a full-time contract and the opportunity to work in a diverse environment.

Qualifications

• 5 years of experience in HR operations or a similar role.
• Experience in financial services or professional services industry.

Responsibilities

• Manage HC operations ensuring compliance with policies and regulations.
• Lead the onboarding and off-boarding processes.
• Serve as a point of contact for employee inquiries related to HR.

Skills

Proactive

Highly organised

Excellent communicator

Ability to maintain confidentiality

Tools

Excel

Outlook

Job description

Company:

Oliver Wyman

Description:

Oliver Wyman is now looking to hire and expereinced HR Operations professional as a Human Capital Generalist to join our Johannesburg office!

Job Overview:

The HC Generalist oversees the day‑to‑day management of HC operations ensuring smooth administration of policies, procedures and programmes within the office. Responsibilities include managing basic employee relations independently and advising the manager on potential actions. Additional support spans onboarding and off‑boarding payroll benefits administration record keeping system updates and participation in HC projects or ad hoc regional initiatives.

Key Responsibilities:

• Ensure the integrity and confidentiality of employee data by maintaining accurate, compliant and up‑to‑date HC records, databases and filing systems in line with company policy and South African labour regulations.

• Streamline documentation workflows and develop process maps to ensure time‑off, benefits, onboarding and exit documentation are efficiently processed, easily retrievable and audit‑ready.

• Lead the end‑to‑end onboarding and off‑boarding process including orientation sessions, induction meetings and exit formalities ensuring a smooth and compliant employee experience.

• Partner with internal stakeholders and external vendors to compile and verify BBBEE‑related documentation ensuring accuracy and audit readiness.

• Maintain accurate tracking of employee movements including new hires, leave balances and exits across the South Africa entity.

• Collaborate with Finance and payroll teams (both internal and external) to ensure timely and accurate payroll execution.

• Prepare and issue employment documentation such as verification letters, salary confirmations, tax certificates and pay slips.

• Serve as a key point of contact for employees providing guidance on HC, payroll and benefits‑related matters.

• Support internal and external audits by ensuring documentation accuracy and full compliance with South African labour law, POPIA and internal governance requirements.

• Implement and administer employee policies ensuring consistent application across the business.

• Provide advice and guidance to employees and managers on HC and payroll‑related matters.

• Identify and drive continuous improvement of HC policies, systems and processes for greater efficiency and compliance.

• Manage basic employee relations cases independently and liaise with Legal and HC leadership on complex matters.

• Respond to employee queries regarding benefits, time‑off and compensation.

• Deliver information sessions on HC policies, benefits and process updates.

• Collaborate with global and regional HC teams to enhance time‑off, benefits and payroll initiatives that improve efficiency, compliance and overall employee experience.

• Identify and propose strategic process or benefits‑related improvements to ensure the firm remains competitive and aligned with market best practices in South Africa.

• Work closely with Legal, Finance, Recruiting and Talent functions to ensure cross‑functional alignment on compliance and employee matters.

• Support and participate in HC strategic projects and regional initiatives as required.

• Provide ad‑hoc Human Capital support across the IMEA region during leave periods, project peaks or special assignments ensuring business continuity and consistent employee experience.

Experience Required:

• 5 years experience working in a similar role.

• Experience within financial services, investment banking, management consultancy and/or a professional services environment (multi‑national/international firms).

Skills and Attributes:

• Proactive and collaborative

• Highly organised and detail‑oriented yet operates well within a team as well as independently

• Professional, tactful and able to engage with colleagues at all levels in the firm

• Excellent communicator able to deal effectively with people at all levels across a multicultural environment

• Ability to maintain and respect confidentiality

• Ability to think strategically and contribute to development of departmental model

• One who takes constructive feedback in stride and incorporates feedback quickly

• Ability to manage a heavy work volume and meet deadlines in an extremely fast‑paced environment

• Self‑starter, strong initiative, confidence and ability to work with little guidance

• Ability to juggle several tasks at once to prioritise and manage own time

• Methodical, organised and excellent attention to detail

Technical Skills:

• Strong Excel and Outlook skills.

• Strong command of English (written and verbal)

Oliver Wyman a business of Marsh McLennan (NYSE: MMC) is a management consulting firm combining deep industry knowledge with specialised expertise to help clients optimise their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90 000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.

Key Skills
Employee Relations,Fmla,Employee Evaluation,Human Resources Management,Workers' Compensation Law,Benefits Administration,HRIS,Payroll,Employment & Labor Law,ADP,Human Resources,Recruiting
Employment Type : Full-Time
Experience: years
Vacancy: 1