National Key Accounts Manager

Woodlands Dairy; Johannesburg; On-site; ZAR 800,000 - 1,000,000; Full time

Job summary

A leading dairy company based in Johannesburg is seeking a National Key Accounts Manager to spearhead sales for the retail channel group. The ideal candidate will have at least 5 years of FMCG sales experience and a strong track record in managing relationships with national and regional buyers. Responsibilities include driving sales, ensuring product distribution, and compiling feedback reports to meet business objectives. Candidates must possess excellent communication and negotiation skills, and be willing to travel.

Qualifications

• A minimum of 5 years retail FMCG sales experience with national & regional buyers.
• Experience in key accounting and understanding of retail operations.
• Strong communication and negotiation skills, with a proactive customer service approach.

Responsibilities

• Manage key accounts for retail channel group.
• Drive sales and achieve pricing targets across products.
• Compile feedback reports with analysis to support business goals.

Skills

Retail sales experience

Communication skills

Negotiation skills

Account management

Education

Relevant tertiary qualification

Job description

Overview

Job title: National Key Accounts Manager

Job Location: Gauteng, Johannesburg

Deadline: October 11, 2025

Key Performance Areas

• The successful candidate will report to the National Channel Manager.
• The job holder will primarily be responsible for the management & key account role for the retail channel group.
• Will be expected to play a strategic role, by dealing with National & regional buyers; DC role players; maintain and grow relationships.
• Drive sales to achieve company objectives; sales volumes and pricing targets across the basket of products.
• Interfacing with the regional teams; sales & sales agents to ensure that our products are effectively distributed and merchandised to improve forward share and achieve execution requirements.
• Provide input and support to sales forecasting, waste management and logistical supply chain processes to ensure on time delivery is achieved.
• Compile weekly and monthly feedback reports to business with supporting analysis and interpretation.

Knowledge and Skills

• The ideal candidate will have a relevant tertiary qualification. (would be an advantage)
• A minimum of 5 years retail FMCG sales experience dealing with National & regional buyers at a senior level, with a successful track record of interaction with retail buyers will be required.
• Key accounting, preferably with exposure to the retail channel group and a working knowledge of its operations and fundamental business principles will be advantageous.
• The candidate must be willing to travel.
• Be a highly skilled communicator and negotiator and ensure service excellence is executed at all times in a proactive manner.
• The ability to work independently in a self-discipline manner to deliver operational and administrative sales objective is prerequisite.