MiBusiness Insurance Specialist (KwaZulu-Natal)

Miway Insurance Limited; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance company is seeking a MiBusiness Insurance Specialist for a full-time hybrid role in KwaZulu-Natal. You will work directly with clients to identify their insurance needs and deliver exceptional service. Candidates must possess strong negotiation skills and a minimum of 2 years’ experience in the commercial insurance industry. Responsibilities include maintaining client relationships and ensuring a low lapse rate of policies. The role offers competitive remuneration and performance incentives.

Benefits

Competitive remuneration with commission

Tools of the trade

Qualifications

• Minimum 2 years' experience in the commercial insurance industry.
• Must have reliable transport and a valid code B driver's license.
• Excellent administrative skills required.

Responsibilities

• Assess clients' insurance needs and sell suitable policies.
• Build and maintain client relationships to ensure satisfaction.
• Manage business strategies and deliver key business outcomes.

Skills

Customer service

Negotiation

Time management

Analytical skills

Problem solving

Education

NQF4 / Matric / Standard 10

FAIS credits / Full Insurance Qualifications

RE5 Exams completed

Tools

Excel

PowerPoint

Job description

Job title : MiBusiness Insurance Specialist (KwaZulu-Natal)

Job Location : KwaZulu-Natal, Durban

Deadline : January 03, 2026

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What will you do?

• We are looking for full-time Commercial and Personal Lines Insurance Specialists to join our team. This role will be hybrid, based in KwaZulu-Natal.
• The Commercial and Personal Lines Insurance Specialist will work with clients to identify their insurance needs and sell appropriate policies. The ideal candidate will be required to build and maintain relationships with clients, provide exceptional customer service and possess strong negotiation skills.
• The role offers a Competitive Remuneration model with attractive commission and tools of the trade

Minimum Qualification Required

• NQF4 / Matric / Standard 10
• FAIS credits / Full Insurance Qualifications (depending on Dofa)
• Financial Services Board Regulatory Exams (RE5) completed
• Must have your own reliable transport
• Valid code B driver’s license

Minimum Experience

• Minimum 2 years’ experience in the commercial insurance industry
• Minimum 2 years’ experience in face-to-face business
• Deliverables include, but will not be limited to
• To deliver on business strategies and key deliverables
• To actively source and grow your portfolio of clients
• To provide world class service to your portfolio of clients, thereby ensuring a low lapse rate
• To screen new business and ensure that your portfolio does not pose a threat to Miway’s risk pool

Competencies Required

• Must be highly proficient in dealing with customers and staff at all levels
• Excellent administrative skills
• Ability to plan and manage time efficiently
• Results oriented
• Self-disciplined and ability to work under pressure
• Self-motivated and desire to excel
• Analytical and organised
• Problem solving skills and solution oriented
• Flexibility
• Ability to multi-task and attention to detail
• Professional and organised
• Excellent Excel and PowerPoint skill
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