MFC Forensic Investigator

nedbank; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prominent South African financial institution is seeking a skilled individual to conduct investigations and mitigate fraud risks. Responsibilities include analyzing claims, ensuring compliance with regulatory standards, and preventing potential losses. The ideal candidate should have advanced diplomas in relevant fields and a minimum of 3 years of experience in the banking environment. Strong expertise in fraud investigation methodologies and excellent communication skills are essential. This role offers an opportunity to contribute significantly to fraud prevention efforts.

Qualifications

• Minimum 3 years experience in banking environment and/or conducting investigations.
• Knowledge of relevant regulatory, compliance and risk legislation.

Responsibilities

• Conduct investigations and report fraudulent activities.
• Identify gaps in processes and make recommendations.
• Ensure regulatory standards for record keeping are met.
• Prevent potential losses by alerting other banks of fraudulent transactions.

Skills

Ethics and Fraud

Fraud investigation methodology

Governance, Risk and Controls

Business writing skills

Communication

Customer Focus

Decision Making

Quality Orientation

Education

Advanced Diplomas/National 1st Degrees

Diploma: Criminal Justice and Forensic Auditing

Tools

Relevant software and systems knowledge

Job description

To conduct investigations in Nedbank by following forensic methodologies to mitigate fraud risk and criminal liability and ensure regulatory requirements are met.

Job Responsibilities

• Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives, business strategy and CSI.
• Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
• Ensure work completed per plan and conduct investigations.
• Identify gaps in processes, make recommendations to improve processes and prevent re-occurrence of claims.
• Highlight implication of not implementing recommendations so that corrective action can be taken.
• Prevent further potential losses by alerting other banks of possible fraudulent transactions and identifying suspicious deposits.
• Conduct investigations and report fraudulent activities.
• Ensure regulatory standards for record keeping are met.
• Ensure provision for claims are made and regulatory requirements are met and report claims and corruption cases.
• Ensure consistency of sanctions for similar transgression.
• Report information regarding fraudulent trends to Enterprise Risk Committees (ERCOs) for implementation of preventative and corrective action.
• Gather and analyse relevant documentation received from clients.
• Obtain evidence and determine veracity of claims by requesting assistance from internal sources within Group Risk Services (GRS) as well as suppliers.
• Ensure client needs and expectations are met.
• Enable the implementation of recommendations and actions required.
• Provide updates and feedback related to escalated queries pertaining to alleged fraudulent claims from clients by interacting with the Ombudsman Liaison electronically.
• Improve business performance and prevent further potential losses.
• Prevent further potential losses and alert Legal Insurance for provision in case of losses that are R1m and above.
• Prevent and/or reduce potential losses.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise.
• Support personal growth and effective performance.
• Maintain knowledge management and improve team success.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Diploma: Criminal Justice and Forensic Auditing

Minimum Experience Level

• Minimum 3 years experience in banking environment and/or conducting investigations

Technical / Professional Knowledge

• Ethics and Fraud
• Fraud investigation methodology
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Relevant regulatory, compliance and risk legislation
• Communication
• Customer Focus
• Decision Making
• Managing Work
• Quality Orientation

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Please contact the Nedbank Recruiting Team at [phone]

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at [phone]