Medical Receptionist / Administrator

Medical Placements Recruitment; Rustenburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare recruitment agency is looking for a Medical Receptionist and Administrator in Rustenburg to ensure smooth operations at their facility. Responsibilities include greeting patients, scheduling appointments, and maintaining medical records. Ideal candidates should possess a National Senior Certificate and a relevant diploma, along with strong communication and organizational skills. This position offers full-time employment in a dynamic healthcare environment.

Qualifications

• Strong communication skills essential for patient interaction.
• Proficiency in Microsoft Office and medical software.
• Knowledge of medical aid billing and patient record management.

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule appointments and manage calendars for healthcare providers.
• Maintain patient records with confidentiality and accuracy.

Skills

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Familiarity with medical terminology and EHR systems

Professionalism and empathy in patient interactions

Education

National Senior Certificate (Matric)

Certificate or Diploma in Medical Reception Office Administration or Healthcare Support

Tools

Microsoft Office

SOLUMED

Job description

Overview

The Medical Receptionist and Administrator plays a pivotal role in ensuring smooth day-to-day operations of a healthcare facility. They serve as the first point of contact for patients, providing a welcoming environment while managing administrative duties to support clinical staff.

Key Responsibilities

• Greet and assist patients in person and over the phone
• Schedule appointments and manage calendars for healthcare providers
• Maintain and update patient records with confidentiality and accuracy
• Process billing payments and insurance claims
• Handle correspondence, medical reports and document filing
• Coordinate with medical staff to ensure efficient workflow

Skills & Qualities

• National Senior Certificate (Matric)
• or equivalent
• Certificate or Diploma in Medical Reception Office Administration or Healthcare Support (offered by institutions like Skills Academy Bellview Institute or DALMOR-MED)
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Familiarity with medical terminology and electronic health records (EHR) systems
• Professionalism and empathy in patient interactions
• Basic understanding of medical terminology and healthcare procedures

Essential Skills

• Proficiency in Microsoft Office and medical software (e.g. SOLUMED is a plus)
• Strong communication and customer service abilities
• Knowledge of medical aid billing and patient record management
• Ability to multitask and remain calm under pressure

Required Experience

Unclear Seniority

Key Skills

EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etiquette

Employment Type

Full-Time

Experience

years

Vacancy

1