Medical Authorization & Admin Clerk

Cancercare SA; Vredenburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare organization in Vredenburg is seeking a skilled professional to coordinate the authorization process while providing administrative and financial support. The ideal candidate will have 2+ years in a medical environment, knowledge of ICD-10 coding, and familiarity with medical aid processes. Strong communication and organizational skills are vital for interacting with patients and colleagues. The role demands emotional resilience, integrity, and a commitment to the organization's CARE values.

Qualifications

• 2+ years in a medical environment including knowledge of ICD-10 coding.
• Experience with medical aid authorization processes, oncology background advantageous.

Responsibilities

• Coordinate the authorization process efficiently.
• Provide professional administrative and financial support to ensure smooth workflow.

Skills

Time management

Strong communication

Problem-solving

Computer Skills

Attention to detail

Customer Service

Education

Grade 12 (Matric)

Relevant Diploma with Mathematics and/or Accounting

Tools

Microsoft Office 365

Job description

Description

As a professional all services delivered needs to be in line with the Cancercare values of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed in isolation.

To display the company values : C - Compassion A - Accountability R Respect E Ethics (CARE)

Job Purpose

To ensure the efficient coordination of the authorization process and provide accurate professional administrative and financial support to the unit enabling a smooth workflow effective patient care and alignment with Cancercares CARE values.

SKILLS KNOWLEDGE AND EDUCATIONAL PROFILE

Skills

• Time management and organizational skills - Excellent time management and organizational skills are needed to optimize provider schedules manage patient flow and meet deadlines.
• Strong communication (verbal and written) - Strong verbal and written communication skills are necessary for interacting with patients colleagues and for documenting information accurately.
• Problem-solving and analytical ability - The ability to handle patient concerns resolve conflicts and troubleshoot issues that arise in a busy office environment is important.
• Computer Skills - Strong computer literacy including Microsoft Office Suite and specific EHR systems is vital for administrative tasks.
• Attention to detail and accuracy
• Planning and prioritization skills
• Customer Service - The ability to greet patients answer questions professionally and maintain a friendly and compassionate demeanor is key.

Knowledge

• Medical Terminology
• Electronic Health Records
• Medical aid processes billing and patient administration

Personal Attributes

• Emotional resilience and accountability
• Integrity loyalty and initiative
• Compassion and respect
• Team-oriented with a strong work ethics

Requirements

Minimum Education

• Grade 12 (Matric)
• Relevant Diploma with Mathematics and or Accounting.
• Computer literacy (Microsoft Office 365).

Minimum Experience

2 years in a medical environment including knowledge of ICD-10 coding and medical aid authorization processes (oncology background advantageous).

Work Level

Skilled

Job Type

Permanent

Salary

Market Related

EE Position

No

Location

Vredenburg

Key Skills

• Corporate Paralegal
• Airside Operations
• Database
• Architectural Design
• Geography

Employment Type

Full-Time

Experience

years

Vacancy

1