MBIS Support Agent: Elevate Client Insurance Experience

Sanlam; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A financial services group is seeking an MBIS Support Agent based in Midrand, Gauteng. In this role, you will assist with administrative functions, ensure feedback and reporting are accurate, and support the Business Insurance and Personal Lines departments. Candidates must have at least 2 years of experience in the short-term insurance sector and strong communication skills. The company promotes a dynamic work environment and offers growth opportunities.

Benefits

Opportunities for growth

Diversity and inclusion commitment

Qualifications

• Proven experience in the short-term insurance industry, preferably 2+ years.
• Experience with sales/client services.
• Must have experience with TIA/MIA systems.

Responsibilities

• Assist with daily administrative functions in MBIS.
• Communicate daily with MBIS agents and stakeholders.
• Maintain high levels of accuracy and efficiency.

Skills

Advanced computer literacy

Excellent verbal and written communication skills

Problem solving skills

Self-motivated

Attention to detail

Ability to multi-task

Education

Grade 12/Standard 10/NQF 4

Tertiary Qualification/ NQF 5

Full Insurance Qualifications

Tools

TIA System

MIA System

IPA System

Job description

A financial services group is seeking an MBIS Support Agent based in Midrand, Gauteng. In this role, you will assist with administrative functions, ensure feedback and reporting are accurate, and support the Business Insurance and Personal Lines departments. Candidates must have at least 2 years of experience in the short-term insurance sector and strong communication skills. The company promotes a dynamic work environment and offers growth opportunities.