Marketing Operations Manager

Talent Sam; Durban; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A creative marketing firm seeks a Marketing Operations Manager to oversee project timelines and ensure efficient service delivery. Candidates must have over 5 years of experience in marketing operations, strong organizational skills, and familiarity with project management tools like ClickUp. This is a full-time remote role with flexible hours.

Qualifications

• 5+ years experience in a marketing operations or project management role within an agency.
• Excellent organizational and communication skills.
• Detail-oriented mindset and love for structure.

Responsibilities

• Owning and updating project timelines and task boards.
• Ensuring deadlines are met and work is delivered to a high standard.
• Liaising with clients and keeping them in the loop on progress.
• Coordinating across internal teams to maintain clarity and accountability.

Skills

Project management

Organizational skills

Communication skills

Problem-solving

Tools

ClickUp

Job description

Overview

Our client is a team of skilled professionals who love being creative, delivering excellent results for their clients—and having fun while they do it!

From day one, they’ve been a fully remote, globally distributed team. They’ve built a strong team culture, positive work environment, and efficient systems that keep them aligned and energized—despite the miles between them. You’d be surprised how close-knit they are! They meet virtually often (but not too much!) and have 2–3 full-team in-person meet-ups each year.

Their clients span the globe, with a strong presence in the US and others in the UK, Ireland, South Africa, Poland, Canada, Sweden, Denmark, and Australia.

They’re growing fast and looking for creative, hard-working, fun, and driven people to join them. They could be the right fit for you if :

• You thrive working autonomously and don’t need someone looking over your shoulder.
• You’re confident making decisions and know when to ask for help.
• You’re a true team player—never saying “not my problem.”
• You own your mistakes and learn from them (we all do!).
• You’re hungry to grow, professionally and personally.
• You have high standards and won’t settle for mediocre work.
• You celebrate team wins and love seeing clients succeed.
• You genuinely enjoy content and the fast-paced world of content marketing.
• Bonus points if you communicate using GIFs (not required… but appreciated!).

The Role

The Role : If you love planning, organizing, ticking off tasks, and making sure nothing falls through the cracks—this one’s for you.

As their Marketing Operations Manager, you’ll be the engine behind their client service delivery: managing project timelines, coordinating internal teams, communicating with clients, and ensuring everything gets done efficiently, accurately, and on time. Think ClickUp boards, quality checks, deadline chasing, and smooth client communications—not writing social posts or brainstorming ad campaigns.

You’ll collaborate closely with their writing and creative teams to keep projects moving, people aligned, and clients delighted. This is a great fit for someone who thrives in a process-driven role, loves details, and wants to build a career in marketing operations.

What You’ll Be Doing

• Owning and updating project timelines and task boards
• Ensuring deadlines are met and work is delivered to a high standard
• Liaising with clients and keeping them in the loop on progress
• Coordinating across internal teams to maintain clarity and accountability
• Running regular quality control checks
• Spotting gaps, improving processes, and driving operational efficiency

Qualifications

• 5+ years experience in a similar marketing operations or project management role within an agency
• Excellent organizational and communication skills
• Proficiency with project management tools (we use ClickUp)
• Detail-oriented mindset and love for structure
• Strong problem-solving skills and initiative
• A collaborative, team-first attitude

This is a full-time role (40 hours / week), fully remote. You'll need to work core hours Monday through Friday, with some flexibility around your schedule.