Managed Services - Business Development Manager (JB5653)

Kontak Recruitment; South Africa; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency seeks a dynamic Business Development Manager to drive new client acquisitions within the MSP sector for UK-based clients. The role offers the flexibility of remote work from South Africa and focuses on new business generation along with account management. Ideal candidates will have a strong sales background, excellent communication skills, and be able to work UK hours.

Qualifications

• Proven track record as a hunter-style BDM in the MSP, IT services, or technology solutions sector.
• Strong ability to self-generate pipeline and close deals in a competitive market.
• Excellent written and verbal communication in UK business English.

Responsibilities

• Build and execute a self-sourced outbound sales engine.
• Prospect, qualify, and close net new MSP clients.
• Manage a defined book of existing clients and run Quarterly Business Reviews (QBRs).

Skills

Self-generation of pipeline

Account management

Communication in UK business English

Presentation skills

Organizational skills

Job description

Overview

Managed Services - Business Development Manager (JB5653)

Location: Remote for applicants living in South Africa

Salary: R37 - 65 000 per month + commission

Duration: Permanent

We are looking for a highly motivated Business Development Manager (BDM) with a hunter’s mindset to drive new Managed Service Provider (MSP) client acquisition in the UK. This role is perfect for a self-starter who thrives on outbound prospecting, building their own pipeline, and engaging confidently with decision-makers in finance and operations (including business owners).

While new business generation is the primary focus, you will also manage a defined book of accounts, ensuring strong client relationships, clean renewals, and meaningful upsell opportunities across IT and communications solutions.

Minimum Requirements:

Minimum Requirements

• Proven track record as a hunter-style BDM in the MSP, IT services, or technology solutions sector.
• Strong ability to self-generate pipeline and close deals in a competitive market.
• Solid account management skills, with experience in upselling and running QBRs.
• Excellent written and verbal communication in UK business English.
• Confident presenter on video and in client meetings.
• Highly organised, data-driven, and disciplined with CRM hygiene and reporting.
• Able to work UK business hours from South Africa.
• Willingness to travel to London clients when required.

Responsibilities

• New Business (Primary Focus): Build and execute a self-sourced outbound sales engine, supported by marketing.
• Prospect, qualify, and close net new MSP clients (5 to 75 users).
• Deliver clear and compelling talk tracks tailored to finance and operations leaders.

• Account Management (Secondary Focus): Manage a defined book of existing clients, running Quarterly Business Reviews (QBRs).
• Drive upsells across security, Microsoft 365, backup, connectivity, and telephony.
• Own contract renewals, protecting margin and ensuring sensible uplifts.
• Maintain strong client retention through proactive engagement and service.

• Performance & Reporting: Meet precise weekly activity expectations across calls, meetings, and proposals.
• Maintain clean and accurate CRM records at all times.

• Report on core KPIs: New logos and users added per quarter; Users per win and MRR growth; Sales cycle length and close rate; Upsell attach rates, retention, and renewal quality; Proactively manage a forward-looking renewal calendar.

What Success Looks Like

• Consistent growth in net new users per quarter.
• Strong attach rates on upsells across the services portfolio.
• High client retention and clean, margin-protected renewals.

Other Statements

If you are a driven Business Development Manager with a proven track record in the MSP or IT services sector and are ready to take on a challenging, rewarding role with UK-based clients, we want to hear from you. Apply today and take the next step in your sales career!

Please do not apply using Scanned CVs, no supporting documentation is required at this point; this will be requested later.

Kontak Recruitment Disclaimer

Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement; duties may adjust for client needs.

Fair process: Fair assessment; only shortlisted candidates contacted due to volume.

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Candidate verification: Candidates selected by the client are verified. False information may disqualify or end employment via the client.

Offer clarity: Advert is not a binding offer. Written offers are based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.