Loss Prevention Strategy Partner | Field Leader & Insights

Cape Union Mart Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company in Cape Town seeks a Loss Prevention Business Partner to implement and maintain loss prevention strategies across stores. The role includes monitoring performance metrics, conducting investigations, and providing training on theft and security measures. Candidates should have 3–5 years of experience in loss prevention or related fields, with a relevant diploma or degree and strong investigative skills. The position promotes a culture of safety and compliance within the organization.

Qualifications

• 3–5 years experience in retail loss prevention, security or compliance roles.
• Experience in investigation, retail operations, or internal audit is preferred.
• Understanding of retail risk, shrinkage, and security controls.
• Knowledge of relevant legal frameworks related to theft, employee misconduct, and investigations.
• Familiarity with retail audit processes and point-of-sale analysis.

Responsibilities

• Implement and embed the company's loss prevention strategy.
• Monitor KPI performance (shrinkage, incidents, recoveries).
• Conduct regular store visits to assess risk and ensure compliance.
• Guide stores on corrective actions and support with investigation processes.
• Lead or support internal investigations into theft, fraud, and policy breaches.
• Deliver LP training to store teams on shrinkage control and customer theft.

Skills

Conflict resolution skills

Excellent investigation skills

Discretion in handling sensitive matters

Ability to work independently and travel frequently

Education

Diploma or Degree in Risk Management, Criminology, Business, or Security Studies

Certification in investigations, auditing, or retail security

Job description

A retail company in Cape Town seeks a Loss Prevention Business Partner to implement and maintain loss prevention strategies across stores. The role includes monitoring performance metrics, conducting investigations, and providing training on theft and security measures. Candidates should have 3–5 years of experience in loss prevention or related fields, with a relevant diploma or degree and strong investigative skills. The position promotes a culture of safety and compliance within the organization.