Lodge Manager

Kontak Recruitment; Hoedspruit; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality recruitment agency is seeking a Lodge Manager for a lodge in Hoedspruit, Limpopo. This role requires leading lodge operations, ensuring high-quality guest experiences, and managing staff. The ideal candidate has proven experience in hospitality, excellent guest service skills, and strong organisational abilities. A hands-on leader is essential for maintaining operational standards and delivering memorable experiences for guests. Competitive salary of R30,000 to R35,000 per month, with accommodation, meals, and Wi-Fi provided.

Benefits

Accommodation

Meals while on duty

Wi-Fi

Qualifications

• Proven experience overseeing lodge or hospitality operations.
• Ability to manage responsibilities during staff off‑days.
• Understanding of health, safety, and operational standards within a lodge environment.

Responsibilities

• Ensure a welcoming and high‑quality experience for all guests.
• Manage guest check‑in and check‑out procedures.
• Supervise guest activities and maintain a positive environment.
• Manage budgets and track expenditure.

Skills

Guest service skills

Team management

Organisational abilities

Problem-solving skills

Job description

Lodge Manager job vacancy in Hoedspruit, Limpopo.

The Lodge Manager is responsible for overseeing all aspects of lodge operations to ensure exceptional guest service, safety, and satisfaction.

This role involves leading and managing lodge staff, coordinating daily operations, maintaining the property, and ensuring the lodge delivers a consistently memorable experience for all visitors.

The position requires a hands‑on leader who can manage people, operations, and guest relations while maintaining high standards across the lodge.

Salary: R30 000 to R35 000 per month + Accomodatoin + Meals while on duty and Wi‑Fi.

Minimum Requirements:

• Must be available to attend an on‑site assessment in Hoedspruit
• Proven experience overseeing lodge or hospitality operations
• Strong guest service and customer engagement skills
• Experience managing and supervising staff teams
• Ability to handle operational, administrative, and guest‑related responsibilities
• Strong organisational and problem‑solving abilities
• Ability to manage responsibilities during staff off‑days
• Understanding of health, safety, and operational standards within a lodge environment

Key Responsibilities:

• Ensure a welcoming and high‑quality experience for all guests
• Handle guest inquiries, concerns, and special requests professionally
• Manage guest check‑in and check‑out procedures
• Supervise guest activities and maintain a positive environment
• Recruit, train, and manage lodge staff, including housekeeping, maintenance, and front desk teams
• Schedule staff shifts and monitor performance
• Foster a cooperative and productive work environment
• Oversee daily lodge operations, including reservations, guest services, and dining
• Manage budgets, track expenditure, and ensure financial performance
• Ensure facilities, rooms, dining areas, and outdoor spaces meet health and safety standards
• Implement and monitor lodge policies and procedures
• Promote the lodge through online platforms and social media
• Build guest relationships to encourage repeat visits and positive reviews
• Analyse guest feedback and implement improvements
• Conduct regular inspections of facilities and equipment
• Address emergency situations related to guest safety and health
• Oversee environmental and sustainability initiatives
• Ensure continuity of duties during staff off‑days