Legal Assistant (Debt Recovery)

The Legends Agency; Cape Town; Hybrid; ZAR 50 000 - 200 000; Full time

Job summary

A fintech company in Cape Town is seeking a Debt Recovery Legal Assistant to join their UK Clients Legal department. This hybrid role involves managing pre-legal processes and client communications to resolve account issues. The ideal candidate should hold a finance or legal degree and have 2-3 years of relevant experience. Strong communication and organizational skills are essential to thrive in this dynamic environment.

Qualifications

• 2-3 years of experience in a financial/legal/lending background.
• Strong written and verbal communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Manage the pre-legal process for cases referred from the collections team.
• Draft and send formal legal notices to clients.
• Handle client communications to reach a resolution.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Ability to handle challenging conversations

Team player

Education

Finance or Legal related degree

Job description

Overview

Job Title: Debt Recovery Legal Assistant

Reports to: Head of Legal

Salary: R20k - R30k per month, depending on experience

Location: Cape Town, Hybrid

Role Overview

Our client is a fast-growing fintech lending to small and medium-sized businesses in the UK.

We have an exciting opportunity for a graduate to join our UK Clients Legal department as a debt recovery Legal Assistant. The successful candidate will work closely with the Collections team taking instructions on problematic customer accounts and seeking to reach a resolution with customers wherever possible.

Candidates must possess excellent oral and written communication skills and be confident in dealing with difficult customers. You will need to be a team player that thrives in a busy and progressive work environment with excellent prioritization and organization skills.

Key Responsibilities

• Manage the pre-legal process for cases referred from the collections team
• Draft and send formal legal notices to clients with unresolved payment issues
• Handle client communications (via calls and emails) to work toward a resolution
• Escalate cases to solicitors or paralegals when required
• Professionally manage interactions with difficult clients
• Provide administrative support to the legal team

Requirements

• Finance or Legal related degree (non-negotiable)
• 2-3 years of experience (preferably financial/legal/lending background)
• Strong written and verbal communication skills
• Confidence in handling challenging conversations with clients
• Ability to remain composed when dealing with difficult or rude clients
• Strong attention to detail and organizational skills
• Ability to work independently in a fast-paced environment