Learning Experience Lead

CrossBoundary; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A mission-driven investment firm is seeking a Learning Experience Lead in Cape Town to design and implement engaging learning journeys that enhance skills and performance. The ideal candidate will have strong instructional design, project management abilities, and experience in a global context. Join us to shape the future of learning in a dynamic environment.

Qualifications

• Proven ability to create engaging, effective learning programs.
• Hands-on experience managing learning management systems (LMS).
• Strong ability to translate business goals into learning solutions.
• Highly organized with the ability to manage multiple initiatives.
• Clear, concise communicator who engages diverse stakeholders.
• Experience working in a global or multi-country organization.
• Familiarity with mission-driven work environments.

Responsibilities

• Build, implement, and refine learning journeys.
• Adapt content into practical learning programs.
• Choose and manage the right learning platform.
• Design a blend of learning experiences.
• Use feedback to iterate and improve offerings.
• Manage the roadmap for developing new curriculum.
• Collaborate with stakeholders to co-develop materials.
• Facilitate trainings and pilot new programs.
• Maintain and evolve competency frameworks.
• Organize and maintain learning materials.
• Design and coordinate broader professional development offerings.

Skills

Instructional Design

LMS Experience

Business Acumen

Project Management

Communication

Certification in instructional design

Experience in global organizations

Familiarity with high growth work environments

Education

Certification in instructional design or learning technologies

Job description

Join CrossBoundary as our Learning Experience Lead and design powerful learning journeys that shape how our people grow, lead, and succeed.

Learning Experience Lead CrossBoundary Group About the Firm CrossBoundary Group is a mission driven investment and advisory firm dedicated to unlocking the power of capital for sustainable growth and strong returns in underserved markets.

CrossBoundary Advisory has advised on over US$12 billion of closed transactions in underserved markets across a broad range of impactful sectors, including agriculture, health, education, manufacturing, ICT, infrastructure, and clean power.

Our investment platforms drive impact by directly deploying capital. CrossBoundary Energy develops, owns, and operates distributed renewable energy solutions for businesses, offering cheaper and cleaner energy through power purchase and lease agreements. CrossBoundary Access uses blended finance and an innovative project financing structure to unlock capital for mini-grids with a mission to bring electricity for the first time to more than 1 million people. CrossBoundary Real Estate seeks to provide affordable housing and related infrastructure in East Africa. The Fund for Nature is scaling investment into nature-based solutions in emerging and frontier markets.

For additional information, visit www.crossboundary.com.

Job Description We’re looking for a creative and execution-oriented Learning Experience Lead to bring their instructional design experience to building and delivering learning journeys that level up skills and performance across CrossBoundary.

Your work will directly shape how our people grow, lead, and succeed at CB.

Who You Are

A strategist who grasps the needs of the business and can work backwards to translate it into engaging learning resources. A maker who can take the start of an idea or an ambiguous concept and turn it into a concrete, structured, and effective learning experience. A doer who is just as energized by refining slide decks or scheduling sessions as you are by brainstorming new concepts. A wrangler who can bring organization skills, a bias to action, and ability to coordinate collaborators to deliver an idea from concept to execution. A learner committed to applying intellectual curiosity to both your work product and personal growth.

Primary Responsibilities

• Build, Implement, and Refine Learning Journeys
• Adapt existing content into clear, practical learning programs tailored to different roles, professional phases, and teams
• Choose and manage the right learning platform to deliver content effectively at scale
• Design the right blend of learning experiences to help our content come to life
• Use feedback and data to iterate, improve, and adapt our learning offerings
• Develop and Deliver New Content
• Manage the roadmap for developing new curriculum content, including planning, drafting, testing, and refining as needed
• Collaborate with subject matter experts and stakeholders to co-develop relevant materials
• Deliver and facilitate trainings, pilot new programs and iterate based on feedback and data
• Manage and Operationalize Competency Frameworks
• Maintain and evolve our competency frameworks to make sure they are clear and relevant
• Integrate competencies into learning journeys, performance management, and professional development initiatives
• Keep our learning resources organized and up to date. Organize, update, and maintain a centralized, accessible library of learning materials, templates, and resources
• Oversee Broader Professional Development Offerings
• Design and coordinate offerings such as leadership coaching, technical skill-building, and other role-based development experiences

Qualifications

• Required skills and qualifications: Instructional Design – Proven ability to create engaging, effective learning programs grounded in adult learning principles.
• LMS Experience – Hands‑on experience managing learning management systems (LMS).
• Business Acumen – Strong ability to translate business goals into learning solutions that drive measurable impact.
• Project Management – Highly organised with the ability to manage multiple learning initiatives, collaborators, and deadlines simultaneously.
• Communication – Clear, concise, and compelling communicator who can engage stakeholders and learners across diverse geographies and functions.
• Certification in instructional design, facilitation, or learning technologies (e.g., ATD, CPTD, CIPD L&D Pathways).
• Experience working in a global or multi‑country organization.
• Familiarity with high growth and mission‑driven work environments.
• Location: Nairobi, Kenya or Cape Town, South Africa.

Think you have what it takes but not sure you check every box? Research shows that while men apply to roles when they meet an average of 60% of the criteria, women often only apply when they meet every requirement.

If you’re passionate about what we’re building, we want to hear from you!

Equal Opportunity Employer CrossBoundary is an equal opportunity employer.

If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].