Learning and Development Specialist

Experian; Randburg; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A global data and technology company is seeking a Learning & Development Administrator to support various training activities. The role involves coordinating training requests, maintaining accurate records, and managing learnerships. Ideal candidates should have a degree in Human Resources and experience in learning and development. Excellent communication and IT skills are essential. This position is based in Randburg, Gauteng.

Benefits

Diversity and inclusion initiatives

Career development opportunities

Recognition programs

Health and wellness benefits

Qualifications

• Experience in coordinating learning and development activities.
• Proven record-keeping skills.
• Ability to manage training supplier onboarding.
• Experience with statutory reporting.

Responsibilities

• Process training requests and liaise with training providers.
• Maintain accurate training records and compliance.
• Coordinate induction programs for new staff.
• Manage implementation of learnerships.

Skills

Excellent communication and interpersonal abilities

Attention to detail and accuracy

Analytical mindset

Excellent IT skills

Ability to work independently and as part of a team

Confidentiality awareness

Education

Diploma or degree in Human Resources

Good learning and development experience

Experience of Skills Audit for Workplace Skills Plan reporting

Working understanding of BBBEE

Tools

MS Office

Word

Excel

PowerPoint

Outlook

Teams

Job description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

The Learning & Development Administrator provides essential support in the coordination, administration, and reporting of all learning and development activities across the organisation. This role ensures smooth coordination of training requests, accurate record-keeping, and effective communication with internal and external stakeholders. The role is also responsible for inducting new staff into the organization, managing learnerships and undertaking other duties that may be necessary and compatible with the nature of this role.

Key Responsibilities

Training Coordination

• Process training requests in line with established procedures
• Liaise with training providers for necessary training arrangements

Administration & Compliance

• Act as the first point of contact for L&D queries from employees and managers.
• Maintain accurate training records, attendance registers, and learning histories
• Manage Training Supplier Onboarding process and facilitation of Purchase Orders for training payments
• Ensure compliance with SETA requirements and BBBEE Skills Development targets.
• Assist with WSP/ATR submissions and other statutory reporting.

Induction

• Support onboarding processes by coordinating induction programs

Learnership

• Manage implementation of learnerships
• Prepare and submit relevant documentation for learnerships to SETA within specified timeframes
• Monitor and report progression of the learnership programme

Systems & Reporting

• Generate reports on training spend, participation, and effectiveness
• Support data collection for audits and scorecard verification

Required key skills (functional / technical)

• Excellent communication and interpersonal abilities
• Attention to detail and accuracy
• Analytical mindset with the ability to interpret data and generate reports
• Excellent IT skills – MS Office, Word, Excel, PowerPoint, e-mail, Internet, and Outlook, Teams
• Ability to work independently and as part of the team
• Must be fully aware of the sensitivity and confidentiality of the function and act upon it.

Qualifications

• Diploma or degree in Human Resources
• Good learning and development experience
• Experience of Skills Audit for Workplace Skills Plan reporting
• Working understanding of BBBEE

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together