Learner Development Administrator (Lda)

Toyota; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive company is seeking a Learner Development Administrator (LDA) based in Gauteng, Johannesburg. The LDA will support the Learner Support Centre by performing essential administrative tasks related to training and compliance. Ideal candidates will have an NQF level 5 qualification, solid administration skills, and experience in customer service. This role also requires advanced PC skills, including Excel and SAP, to ensure the smooth operation of training processes.

Qualifications

• Must have experience in administration and training administration.
• Should be knowledgeable about ETD legislation and compliance.
• Experience in a customer service role is essential.

Responsibilities

• Provide administrative support for updating QMS and SOPs.
• Manage learner management system administration.
• Coordinate customer service and events.

Skills

Administration

Customer service

PC literacy (Advanced Excel, MS Projects and SAP)

Education

NQF level 5 - 240 credits or above qualification ETD

Tools

SAP

Advanced Excel

MS Projects

Job description

Job Title: Learner Development Administrator (LDA)

Job Location: Gauteng, Johannesburg

Deadline: December 04, 2025

Quick Recommended Links

• Jobs by Location
• Job by industries

A vacancy exists at TALA for a Learner Development Administrator (LDA). The incumbent will be a team member of the Learner Support Centre (LSC) and will play a vital role in the support functions for the Academy. TALA provides training to the dealer network and that requires an efficient and professional LSC to ensure adherence and compliance to a broad range of legislative and best practice requirements. The LDA will perform the administrative tasks according to processes defined in the QMS and will support with a variety of projects to ensure the ultimate success of the Academy.

KEY PERFORMANCE AREAS

• Administration:
  • Support with updating of QMS, SOP’s.
  • Commercial activities

Reports

• Record keeping and information management.
• Learner Management System administration (Building of prospectus, learner activations, learner support diary, billing, events, calendar)
• Support with distribution of training inventory across BNLE countries
• Database maintenance

Customer Services

• Customer services liaison, problem and query resolution and feedback.
• Service provider liaison and adherence to SLA
• Events Co-ordination / Facilities:
  • Perform project plan activities related to function.
  • Tracking and feedback on project activities
  • Participate in PDCA activities.
  • Establish and maintain SOP’s for facilities.

QUALIFICATIONS AND EXPERIENCE

• NQF level 5 - 240 credits or above qualification ETD or related environment.

Knowledge and experience -

• Administration, training administration and shared services process
• ETD Legislation and compliance
• TSAM & TALA policies and procedures
• Experience in customer service role.
• PC literacy (Advanced Excel, MS Projects and SAP / SAP Concur)

COMPETENCIES

• Accurate Information gathering and analysis
• Awareness and commitment to our mission
• Awareness of situations and decisiveness
• Communication and sharing of mid to long term plans
• Creation of innovation vision
• Establishing framework and systems for organisational review
• Feedback of evaluation and long-term development of others
• Strategic review of work methods
• Negotiation and good communication
• Relationship building

IMPORTANT DIMENSIONS

• May be required to act in the capacity of surrounding posts.
• May be required to work after hours.
• Will be required to participate in Development Programs
• Strategic reallocation of resources and review of work methods
• Suitable assignment and objective performance review
• Engineering / Technical jobs