Lead Network & Security Engineering

Business Driven Network Services (Pty) Ltd; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology services firm in Durban is seeking a Network and Security Engineering Manager to lead a team of engineers. This role entails ensuring high standards in customer support and technical operations. The ideal candidate should possess extensive experience in network management and demonstrate strong leadership skills, all while committing to customer service excellence. Responsibilities also include addressing escalated issues and enhancing service quality through effective training and process improvements.

Qualifications

• Extensive experience in network management.
• Strong leadership skills.
• Commitment to customer service excellence.

Responsibilities

• Lead a team of engineers ensuring high standards in customer support.
• Address escalated issues and improve service quality.
• Implement effective training and process enhancements.

Job description

A technology services firm is seeking a Network and Security Engineering Manager in Durban.

In this role, you will lead a team of engineers while ensuring high standards in customer support and technical operations.

The ideal candidate will have extensive experience in network management and strong leadership skills, along with a commitment to customer service excellence.

This position also includes addressing escalated issues and improving service quality through effective training and process enhancements.