Lead Associate Accounts Payable

WNS Global Services; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global Business Process Management leader in Cape Town is seeking a Lead Associate Operations in Accounts Payable. This onsite position requires you to manage all aspects of the Accounts Payable function while ensuring compliance with SLAs. You will lead a team, process payments, and analyze financial reports. The ideal candidate has 2-3 years of financial experience, ideally in BPO, strong Excel skills, and a proactive approach to continuous improvement.

Benefits

Professional development opportunities

Coaching and mentoring

Engaging work culture

Qualifications

• 2-3 years proven financial or accounting experience, strong in accounts payable.
• Experience in a BPO industry is an advantage.
• Good written and verbal communication skills.

Responsibilities

• Manage all sectional matters regarding quality control and turnaround.
• Process weekly/monthly payments.
• Lead, coach, and assist associates to enhance performance.
• Review and suggest improvements to business processes.
• Ensure compliance with company policies and handle customer queries.

Skills

Financial accounting

MS Office (Excel)

Customer focus

Coaching and supervising

Numerical and analytical skills

Education

Matric/Grade 12

Post Matric qualification in Accounting and Finance

Tools

Maximo System

Job description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

Lead Associate Operations - Accounts Payable/Nightshift (US Hours)

Main Purpose:

• Sectional management for clients’ Accounts Payable (AP) function. Responsible to manage and oversee operations and financial related activities within the specified time frames and Service Level Agreements (SLA) targets.
• Post stabilisation of business operations and implementation of transformation initiatives, the role can evolve from managing/overseeing transactional processing to creating a continuous improvement culture and collaboration across support structures to advance operations to the next level.

Key Responsibilities:

• Manage all sectional matters from a control, quality and turnaround perspective
• Process weekly/monthly payments
• Coordinating all HR related matters & creating a conducive work environment
• Obtain and evaluate integrity of reports and providing accurate information for decision making
• Obtain and analyse information
• Scrutinise and distribute documents
• Initiate adjustments/corrections
• Lead, coach and assist Associates
• Evaluate development and give feedback
• Review business processes and suggest improvements (ongoing)
• Compliance to company policies/procedure and Reporting
• Handling all customer related queries

Qualifications

• Matric/Grade12
• Post Matric qualification in Accounting and Finance (Preferred)

Additional Information

Onsite position

• 2-3 years proven Financial or Accounting experience (strong AP experience)
• Excellent MS Office skills specifically Excel
• Maximo System experience will be an advantage
• Leading, Coaching and Supervising
• Customer Focus and Orientation
• Experience in a BPO Industry (added advantage)
• Good written and verbal communication
• Managing and coping under pressure
• Strong numerical and analytical skills
• Building rapport and sound relationships with suppliers and customers
• Ability to take initiative in order to deliver results
• Continuous Business Improvement mind-set