Junior Store Manager

Pedros; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A renowned restaurant chain in Durban seeks a Restaurant Manager to oversee operations and ensure the highest quality standards. You will manage staff, handle customer complaints, maximize profitability, and maintain compliance with health regulations. Ideal candidates will have at least one year of relevant experience in restaurant or fast-food service, alongside strong management and customer service skills. Experience with GAAP/Micros is an advantage.

Qualifications

• Minimum 1-year related experience in restaurant or fast-food service.
• Knowledge of GAAP/Micros is advantageous.
• Strong management and organizational skills.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and compliance with health regulations.
• Manage stock control, purchasing, and orders.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service and good verbal communication

Problem-solving skills

Tools

GAAP/Micros

Job description

Job Description

DUTIES AND RESPONSIBILITIES

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

Requirements

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills

Apply