Junior Store Manager (Bergview Complex,Harrismith)

Pedros; Maluti-a-Phofung Local Municipality; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A popular fast-food restaurant located in South Africa seeks an experienced manager to oversee operations and ensure high-quality service. Responsibilities include managing stock control, handling customer complaints, and maximizing profitability. Candidates must have at least one year of experience in restaurant and fast-food service, along with strong management and organisational skills. Knowledge of GAAP/Micros is a plus. Join a dynamic team dedicated to customer satisfaction and operational excellence.

Qualifications

• Minimum 1‑year related experience in restaurant and fast-food service.
• Knowledge of GAAP/Micros is advantageous.
• Strong management and organisational skills.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and compliance with procedures.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximise profitability and motivate staff.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast‑Food Service experience

Management skills

Organisational skills

Customer Service

Good verbal communication skills

Problem‑solving skills

Tools

GAAP/Micros

Job description

Job Description

DUTIES AND RESPONSIBILITIES

• Oversee overall operation of the restaurant/take‑away.
• Ensure quality standards of food and Pedros Standard Operating Procedures are maintained.
• Oversee and manage stock control, purchasing and orders.
• Deal with customer complaints and maintain customer service levels of the restaurant/take‑away.
• Maximise profitability and meet sales and GP% targets, including motivating staff.
• Manage staff, including discipline and work rosters.
• Work within a team and drive the restaurant/take‑away forward.
• Ensure compliance with health and safety regulations.

Requirements

• Restaurant and Fast‑Food Service experience. Minimum 1‑year related experience required.
• GAAP/Micros experience and knowledge – advantageous.
• Management skills.
• Organisational skills.
• Customer Service and good verbal communication skills.
• Problem‑solving skills.

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