Italian-Speaking Remote Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A premium recruitment agency in South Africa is looking for an Italian Speaking Customer Service and Sales Representative to support a prestigious airline. The role involves assisting passengers with travel queries in both Italian and English while working fully remote after initial training. Candidates must be fluent in Italian and possess a permanent residence permit or South African ID. Successful individuals will thrive in a dynamic call center environment, fulfilling key performance metrics while delivering excellent customer service.

Qualifications

• Verbal and written fluency in Italian is mandatory.
• Permanent residence permit or South African ID required.
• Ability to work in a demanding, time-sensitive environment.

Responsibilities

• Assist passengers with travel-related queries in Italian and English.
• Work with airline reservations systems effectively.
• Meeting key performance indicators and client service levels.

Skills

Native level fluency in Italian language

Flexibility to work shifts

Stable internet connection

Job description

A premium recruitment agency in South Africa is looking for an Italian Speaking Customer Service and Sales Representative to support a prestigious airline. The role involves assisting passengers with travel queries in both Italian and English while working fully remote after initial training. Candidates must be fluent in Italian and possess a permanent residence permit or South African ID. Successful individuals will thrive in a dynamic call center environment, fulfilling key performance metrics while delivering excellent customer service.