Italian-Speaking Customer Service & Sales (Remote)

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment firm seeks an Italian Speaking Customer Service and Sales Representative for a prestigious airline brand. You will assist passengers with travel-related queries in Italian and English. This role is fully remote after initial training conducted in office and requires flexible working hours. Candidates must be fluent in Italian and possess a permanent residence permit or South African ID. A stable internet connection is also essential for this demanding call centre environment.

Benefits

Fully paid product and systems training

Work from home flexibility

Qualifications

• Native level fluency in Italian and English.
• Permanent residence permit or South African ID holders only.
• Fibre internet connection or stable ADSL line required.

Responsibilities

• Assist passengers with travel-related queries in Italian and English.
• Handle voice calls in airline reservation systems.
• Meet specific key performance indicators in a call centre environment.

Skills

Fluent in Italian (verbal and written)

Flexibility to work shifts

Customer service skills

Job description

A leading recruitment firm seeks an Italian Speaking Customer Service and Sales Representative for a prestigious airline brand. You will assist passengers with travel-related queries in Italian and English. This role is fully remote after initial training conducted in office and requires flexible working hours. Candidates must be fluent in Italian and possess a permanent residence permit or South African ID. A stable internet connection is also essential for this demanding call centre environment.