It Support Engineer - 1St / 2Nd Line, Cape Town

Sevenc Computing; Secunda; On-site; ZAR 427 000 - 600 000; Full time

Job summary

A leading IT support company is seeking a Reactive Engineer to provide first and second-line technical support for diverse client environments. The candidate will be responsible for troubleshooting hardware and network issues, responding to incidents, and participating in technical projects. Required qualifications include a Matric qualification, CompTIA A+, and Network+ certifications, alongside excellent communication skills and a commitment to continuous learning. This role offers a unique opportunity to grow within the IT industry.

Qualifications

• Candidates must hold a Matric qualification.
• CompTIA A+ and Network+ certifications are required.
• Excellent communication skills are essential.

Responsibilities

• Provide first and second-line technical support.
• Troubleshoot hardware and network issues.
• Respond to incidents and participate in projects.

Skills

Troubleshooting hardware issues

Network troubleshooting

Excellent communication skills

Commitment to continuous learning

Education

Matric qualification

CompTIA A+

Network+ certification

Job description

A leading IT support company in Cape Town is seeking a Reactive Engineer to provide first and second-line technical support across diverse client environments.

The role involves troubleshooting hardware and network issues, responding to incidents, and participating in technical projects.

Candidates must hold a Matric qualification, CompTIA A+, and Network+ certifications, alongside excellent communication skills and a commitment to continuous learning.