IT Specialist

Crew Life at Sea; Cape Town; Hybrid; ZAR 350 000 - 450 000; Full time

Job summary

A maritime staffing agency is seeking a Technical Support Specialist to maintain computer systems on board a cruise ship. This role requires a Bachelor's degree in Computer Science or related field and at least 3 years of relevant experience. Key responsibilities include troubleshooting, managing user accounts, and ensuring data security. Ideal candidates possess strong troubleshooting skills and knowledge of networking systems. Previous maritime experience is a plus.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or related field.
• Minimum of 3 years of experience in a similar role.
• Strong knowledge of computer hardware, software, and networking systems.

Responsibilities

• Install, configure and maintain computer hardware, software and peripherals.
• Troubleshoot and resolve technical issues related to hardware, software, and network systems.
• Monitor and maintain the company's network and server infrastructure.

Skills

Troubleshooting skills

Strong communication skills

Networking knowledge

Problem-solving skills

Education

Bachelor's degree in Computer Science

Tools

Microsoft Office 365

Windows operating systems

Active Directory

Job description

- Install, configure and maintain computer hardware, software and peripherals On Board Cruise Ship

- Troubleshoot and resolve technical issues related to hardware, software and network systems

- Monitor and maintain the company's network and server infrastructure

- Perform regular backups and ensure data security and integrity

- Manage user accounts and access permissions

- Provide technical support to employees and assist with training on new systems and software

- Evaluate and recommend new technology solutions to improve efficiency and productivity

- Develop and maintain technical documentation and procedures

- Stay up-to-date with industry trends and advancements in technology

Qualifications:

- Bachelor's degree in Computer Science, Information Technology or a related field

- Minimum of 3 years of experience in a similar role

- Strong knowledge of computer hardware, software, and networking systems

- Experience with Microsoft Office 365, Windows operating systems, and Active Directory

- Experience with network security and data backup solutions

- Excellent troubleshooting and problem-solving skills

- Strong communication and interpersonal skills

- Ability to work independently and in a team environment

- Willingness to learn and adapt to new technologies

- Previous experience in the maritime industry is a plus