IT Business Analyst position available in Port Elizabeth.
The Business Analyst (BA) role is pivotal in driving continuous business growth and success through data-driven decision-making and strategic initiatives. BAs are responsible for analyzing and interpreting data, collaborating with stakeholders, and recommending technology solutions to address business needs.
Minimum Requirements:
- Education: Qualification in Information Technology, Computer Science, Business Administration, or a related field is required.
- Certifications: Industry-recognized certifications like Certified Business Analyst Professional (CBAP) or similar are preferred but not mandatory.
- Experience Level: A minimum of 2-5 years of relevant experience as a Business Analyst.
- Analytical Skills: Proficiency in data analysis, modeling, and interpretation.
- Database Proficiency: Strong knowledge of SQL and database management.
- Tools: Familiarity with relevant tools, such as Microsoft Excel, Power BI, or similar.
- Documentation: Proven experience in creating process documentation and reports.
- Methodologies: Familiarity with Agile methodologies is an advantage.
Personal Attributes:
- Interpersonal Skills: Exceptional interpersonal skills with the ability to work collaboratively in cross-functional teams.
- Analytical Mindset: Strong analytical thinking to solve complex business problems.
- Communication: Excellent written and verbal communication skills with a positive and proactive attitude.
- Time Management: Ability to deliver accurate work within required deadlines.
- Self-Motivation: Self-motivated and able to work independently and productively.
- Problem-Solving: Strong problem-solving and troubleshooting skills.
- Proactivity: Proactive and willing to take initiative.
- Solution-Focused: A focus on finding practical solutions to business challenges.
- Continuous Learning: Willingness to learn and adapt to new tools and applications.
Key Responsibilities:
- Stakeholder Collaboration: Collaborate with stakeholders across business units to gather requirements, develop analysis, and communicate findings effectively to operational, managerial, and executive teams.
- Requirements Elicitation: Elicit, evaluate, and document business and technical requirements on an ongoing basis, ensuring clear documentation and delivery of requirements.
- Documentation and Reporting: Author and update internal and external documentation, initiate and deliver requirements, and maintain detailed documentation records.
- Data Analysis: Conduct daily data analytics to maximize operational efficiency and troubleshoot problems.
- Relationship Building: Cultivate strong relationships with partners to optimize systems integration and respond to questions and concerns with well-researched recommendations.
- Requirements Management: Drive awareness of requirements across business units and identify areas for process improvement through real-time data analysis.
- Thought Leadership: Provide thought leadership in identifying technical solutions to improve business processes and enhance productivity.
- Project Management: Develop and implement effective project management plans, ensuring transparent communication at all levels.
- Quality Assurance: Perform thorough quality assurance at every stage of systems development.
- User-Centric Approach: Determine and develop user requirements for systems in production, ensuring maximum usability and user satisfaction.