Integrated Sales Consultant

Sanitech a division of WACO Africa; Polokwane; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading sanitation solutions provider based in South Africa is seeking an Integrated Sales Consultant to grow business and service customers. The ideal candidate should have at least 5 years of sales experience, preferably in the hygiene or cleaning industry, alongside a relevant diploma. Responsibilities include achieving sales targets, managing customer relationships, and providing excellent after-sales service. Strong communication skills and proficiency in Excel and PowerPoint are essential for success in this role.

Qualifications

• Minimum 5 years sales experience preferably in the hygiene or cleaning industry.
• Strong interpersonal skills and positive attitude.
• Good analytical skills for competitor analysis.

Responsibilities

• Sell and achieve monthly sales targets.
• Source and sign new business in line with branch strategy.
• Upsell or cross-sell additional products to existing clients.
• Provide excellent after sales service and resolve complaints.

Skills

Sales experience

Presentation skills

Communication skills

Customer relationship management

Excel proficiency

Team player

Education

Matric or Grade 12

National Diploma/Degree/Certificate in Marketing

Tools

Microsoft Excel

Microsoft PowerPoint

CRM Software

Job description

JOB TITLE

Integrated Sales Consultant

PURPOSE

To grow business, service customers and grow brand

EDUCATION, EXPERIENCE AND COMPETENCIES

• Matric or Grade 12
• National Diploma/Degree/Certificate in Marketing or any other relevant tertiary qualification
• Minimum 5 years sales experience preferable from the hygiene, cleaning, pest control, industry.
• Positive attitude, high energy, and motivational levels.
• Great team player
• Good personal and interpersonal skills
• Good communication skills and honest (Integrity)
• Presentable always
• Must be provisioned in Excel, Microsoft Word and PowerPoint.

KEY RESPONSIBILITIES AND FUNCTIONS

• Sell and achieve monthly sales targets (R18 500 per month) ** Cleaning gets divided by 6 for figure
• Source (cold call, prospecting), negotiate and sign new business (In line with the branch strategy)
• Sell additional products to existing clients (upsell or cross sell)
• Re-sign existing clients (Responsible to keep track of contracts coming to an end)
• Offer clients a complete Integrated solution. (Cleaning, Hygiene, Pest Control, Toilet Hire, Septic)
• Build pipeline. (Expectation is 6 million or more)
• Build relations with customers
• Plan and set up appointments with customers – Fridays (Weekly planning to be submitted to Sales Manager & Branch Manager)
• Visit 8 customers per day in line with call cycle (6 new and 2 existing)
• Keep all appointments (Set appointments to be made)
• Deal with customers professionally always
• Complete weekly call sheets reports
• Update CRM data build on a daily basis
• Complete pipeline update weekly
• Complete contract agreement in detail and accurately
• Complete survey sheet accurately
• Complete installation document (Hand offer to operations document)
• Sign quality customers who are able to pay for services rendered (Credit Vetting must be done)
• Acquire ongoing product knowledge to keep a step ahead. (Innovation must be presented to clients)
• Handle and serve cancellations effectively
• Always follow up and give feedback to customers
• Provide excellent after sales service (Complaints to be resolved within 48 hours)
• Do regular quality top 20 client visits to maintain agreed service levels and retain business
• Offer value added services e.g. Specialised cleaning and deep cleaning. Target R120 000 per branch per year.
• Keep track of prospective client’s contract end dates with other suppliers to approach them again at the right time.
• Additional duties assigned from time to time

KEY PERFORMANCE MEASURABLES (This involves the most important end results for which an incumbent would be held responsible)

• Achieve monthly sales targets (R18 500 per month) ** Take note cleaning value divided by 6 for figure
• Build pipeline (Expectation is 6 million or more)
• Complete weekly call sheets – 6 new clients plus 2 existing – 8 calls per day
• Call cycle and client plotting updated at all times.
• Prospect & BAU clients must be 400 clients at all time
• Strat document must be in place and in line with branch strategy and always updated
• Must be able to put together a presentation on PowerPoint
• Must be able to present confidently at all levels to the clients
• Must be able to work on Excel (Costings, Pie Charts, Percentages, Sums etc.)
• Must put together costings and understand costings
• Needs to be able to create call cycles
• Must be able to do in-depth competitor analysis