Insurance

Exclusively Remote; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A remote work company is seeking an Insurance Administrative Assistant to provide administrative support for insurance policies, claims, and client accounts. The role requires at least 2 years of relevant experience, proficiency in Microsoft Office, and strong organizational skills. This full-time position operates from 3pm to 11pm, offering an opportunity to work in a dynamic environment based in South Africa. Ideal candidates should communicate effectively and manage tasks independently.

Qualifications

• Minimum of 2 years experience in an insurance or related administrative role.
• Strong knowledge of insurance policies, terminology, and processes.
• Proficient in Microsoft Office Suite and database management.

Responsibilities

• Provide administrative support for insurance policies, claims, and client accounts.
• Prepare, process, and maintain insurance documents and correspondence.
• Respond to client inquiries via phone, email, and in-person.

Skills

Organizational skills

Time management

Multitasking

Communication skills

Attention to detail

Proficiency in Microsoft Office

Tools

AMS360

Applied Epic

Job description

Overview

Role: Insurance Administrative Assistant

Location: Remote

Full-time: 3pm - 11pm

Responsibilities

• Provide administrative support for insurance policies, claims, and client accounts.
• Prepare, process, and maintain insurance documents, applications, and correspondence.
• Assist with policy renewals, endorsements, and cancellations.
• Manage databases and ensure accurate data entry of client and policy information.
• Respond to client inquiries via phone, email, and in-person, providing timely and professional support.
• Support brokers and account managers with day-to-day operational tasks.
• Coordinate internal and external communications, including scheduling meetings and maintaining records.
• Ensure compliance with regulatory requirements and company procedures.

Requirements

• Minimum of 2 years experience in an insurance or related administrative role.
• Strong knowledge of insurance policies, terminology, and processes.
• Excellent organizational, time management, and multitasking skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and database management.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.

Preferred

• Experience with insurance software systems (e.g., AMS360, Applied Epic, or similar).
• Knowledge of both personal and commercial insurance products.