Information Technology (IT) Specialist

Interdot Solutions; Pretoria; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading IT solutions provider in South Africa seeks an IT Specialist to develop and execute IT strategies, manage stakeholder relationships, and implement governance frameworks. The ideal candidate will possess over 5 years of experience in ICT and demonstrated middle management skills. Strong project management and budget management abilities are crucial for overseeing projects from inception to implementation, ensuring they meet quality standards and align with organizational objectives.

Qualifications

• 5+ years experience in Information Communications Technology.
• Management experience from middle management.

Responsibilities

• Develop and execute IT strategy aligned with business goals.
• Manage relationships with stakeholders and vendors.
• Implement IT governance and compliance frameworks.
• Develop clear service delivery programs for customer satisfaction.
• Conduct project management from concept to implementation.
• Set performance objectives and conduct appraisals for teams.

Skills

Project Management

Stakeholder Management

IT Governance

Risk Management

Budget Management

Education

Advanced Diploma / Bachelor's Degree in Information Technology

Job description

About the job INFORMATION TECHNOLOGY (IT) SPECIALIST

JOB PURPOSE

To develop and execute the knowledge management and information technology strategy in line with its business strategic goals by improving the organisations existing business tools, systems and introducing other technologies.

KEY RESPONSIBILITIES

• Optimize existing processes or introduce new systems and processes leading to more effective measurement of delivery and control.

  Effectively manage relationships with supporting and dependent stakeholders.

  Introduce or improve processes associated with effective delivery of Information Technology (IT) project goals within the sphere of Business Systems.

  Structure quality gateways in the delivery of the Software Development Life Cycle (SDLC).

  Manage projects associated with Business Systems where external vendors are involved.

  Manage projects associated with Business Systems where internal stakeholders are responsible for delivery of enhanced software.

  Represent the IT division on technical systems to clients of externally developed systems.

  Make decisions on technical systems and champion Business Systems.

  Serve as a functional advisor for Business Systems.

  Manage the outsourcing delivery of systems and development life cycle

• Develop and implement the Company’s IT Governance Framework in line with Department of Public Service and Administration (DPSA).

  Ensure compliance with the Public Service Corporate Governance ICT Policy Framework (CGICTPF).

  Develop and implement the Companies ICT Plan.

  Review and implement the Companies IT Security Policy.

  Review and implement company IT policies and procedures.

• Develop and implement the Companies IT Risk Management Framework in line with Enterprise.

  Develop and implement the Companies IT Disaster Recovery Plan.

  Develop and implement the Companies Archive Plan.

• Develop clear and implementable service delivery programmes.

  Identify opportunities to exceed customer expectations.

  Design internal work processes to improve customer service.

• Analyse the IT division’s business plan to determine its financial requirements.

  Obtain the budgetary prescriptions from the Finance Division.

  Determine financial allocations for the IT division in accordance with deliverables.

  Submit the IT division’s budget for approval in accordance with Companies policies and procedures.

  Monitor the division’s expenditure against budget and ensure spending occurs within budgetary limits.

  Peruse the division’s monthly expenditure statements from Finance and addresses anomalies.

  Explore opportunities to reduce costs.

• Manage projects from original concept through to final implementation.

  Define project scope and objectives.

  Develop and implement technical project management tools such as plans, schedules, project estimates and resource plans.

  Develop responsibility and compliance matrices.

  Interface with all areas impacted by projects.

  Conduct project meetings, and undertake project tracking and analysis.

  Ensure adherence to quality standards and review project deliverables.

  Provide technical and analytical guidance to project team/s.

  Recommend and take action to direct the analysis and solutions of problems.

• Set performance objectives for subordinates.

  Ensure that subordinates have signed performance agreements.

  Conduct performance appraisals for subordinates.

  Draw up action plans to address poor performance for subordinates.

  Identify training needs for subordinates.

  Ensure ongoing training and development of subordinates.

REQUIREMENTS AND COMPETENCIES

Advanced Diploma / Bachelors Degree (NQF Level 7) in Information Technology (IT)

Minimum of five (5) years experience in Information Communications Technology.

Management experience from middle management.