Implementations Lead

Mediro ICT Recruitment; Pretoria; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment firm in South Africa is seeking an Implementations Lead responsible for ensuring high-quality software implementations for clients. The role requires 5+ years of experience in software implementation and quality assurance, with strong leadership, communication, and analytical skills. The candidate will work on a hybrid model based in Irene Centurion, coordinating user acceptance testing and managing deployment plans. Salary is market-related, and the position requires a Bachelor's degree in a relevant field.

Qualifications

• 5+ years of experience in software implementation or quality assurance roles.
• Proven track record of leading implementation teams.
• Experience with test planning and defect management.

Responsibilities

• Ensure successful delivery of software implementations.
• Oversee quality testing standards for releases.
• Coordinate user acceptance testing (UAT).
• Prepare and manage deployment plans.
• Monitor post-deployment performance.

Skills

Software development lifecycle (SDLC)

Analytical skills

Problem-solving skills

Communication skills

Leadership skills

Organizational skills

Adaptability

Education

Bachelor’s degree in Information Technology

Certification in Software Testing (e.g., ISTQB)

Project Management certification (e.g., Prince2, PMP)

Job description

We are looking for an Implementations Lead who will be responsible for ensuring the successful delivery of high‑quality software implementations for both new and existing customers.

This position works on a hybrid model based in Irene Centurion.

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Job Description

• Collaborate with development to ensure a smooth handover of completed features and releases into testing and deployment phases.
• Oversee and maintain high‑quality testing standards ensuring all releases meet functional performance and user experience expectations.
• Coordinate and participate in user acceptance testing (UAT), validating new features and resolving defects prior to production release.
• Design documents and continuously improve testing procedures, scripts and checklists to enhance efficiency and consistency.
• Support the implementation and refinement of automated and manual testing frameworks to ensure product reliability.
• Identify areas for process improvement in testing and deployment workflows, driving continuous quality enhancement initiatives.
• Prepare and manage deployment plans ensuring readiness of environments, data and configurations prior to release.
• Coordinate and execute software deployments to staging and production environments with minimal downtime and risk.
• Monitor post‑deployment performance, validating stability and verifying that fixes and features function as intended.
• Work closely with developers and stakeholders to troubleshoot and resolve issues discovered during testing or deployment.
• Maintain comprehensive documentation for test results, configurations, release notes and environment details.
• Ensure adherence to security compliance and quality assurance standards across all deployment activities.
• Provide training and guidance to internal teams on testing protocols, deployment best practices and quality control measures.

Education & Certifications

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering or a related field (a relevant diploma with strong experience may also be considered).
• Certification in Software Testing (e.g., ISTQB) or Quality Assurance would be advantageous.
• Project Management or Implementation‑related certification (e.g., Prince2, PMP or Agile/Scrum) preferred.

Experience

• 35 years of experience in software implementation, quality assurance or testing roles ideally within a small to medium‑sized software company.
• Proven track record of leading or coordinating implementation teams and delivering successful client rollouts.
• Experience with test planning, execution and defect management processes and tools.
• Demonstrated ability to manage multiple projects or clients simultaneously.
• Exposure to ERP or custom software deployments would be beneficial.

Skills & Attributes

• Strong understanding of software development lifecycles (SDLC) and implementation methodologies.
• Excellent analytical and problem‑solving skills with strong attention to detail.
• Exceptional communication and interpersonal skills for working closely with clients and cross‑functional teams.
• Proven leadership and team management abilities with a hands‑on approach.
• Highly organized, proactive and adaptable in a fast‑paced small‑company environment.

Package & Remuneration

Salary Market Related