Overview
Job title : Implementation Specialist
Job Location : Western Cape, Cape Town Deadline : October 08, 2025 Quick Recommended Links
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Responsibilities
- To lead, support and strengthen the operational environment at PFS by managing fund and client onboarding, overseeing transitions, driving client-driven changes, and championing process and technology improvements to enable scalable growth.
- Lead and support all new client onboardings, terminations, portfolio transitions, fund launches, and structural change.
- Manage end-to-end transition processes, ensuring seamless coordination and minimal disruption to operations.
- Drive fund setup processes, including fee calculations and NAV reconciliation book development.
- Identify, scope, and implement system and process enhancements across the implementation and operations value chain.
- Act as a key liaison between Business Development, Operational teams, Project Office and Client.
- Develop and maintain project plans aligned to strategic objectives as set out by the Implementation Manager.
- Use internal and client-facing dashboards and reports to improve transparency and engagement.
- Build strong relationships across internal teams and with clients, ensuring consistent stakeholder alignment.
- Take ownership of project delivery, ensuring timelines and deliverables are consistently met, while taking operation teams’ capacity into account.
Required experience
- Strong understanding of different fund structures used by Investment Managers, transition management and project management is essential in this role.
- Suited to someone used to working in small, high-performance teams and dealing with multiple projects at once.
- Advanced level experience in Excel and related systems.
- Advanced level of Fund Accounting experience.
- Strong understanding regarding the function of Transfer Agency.
Required Qualifications
- Relevant BCom / BSc Degree (with a focus placed on either Investments, Finance, Commerce or Data Science).
Key competencies
- Strong sense of ownership and accountability across multiple tasks and priorities.
- Highly organised, with excellent time and workload management skills.
- Team-oriented with a positive, collaborative approach.
- Resilient under pressure, with the ability to adapt to changing priorities.
- Analytical and solution-oriented mindset.
- Honest, respectful, and culturally sensitive in all interactions.
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