ICT Support & Systems Specialist (End-User & Network)

Department of Health; Johannesburg; On-site; ZAR 326 000; Full time

Job summary

A government health department in Johannesburg is seeking a candidate for an ICT support role. The successful applicant will provide desktop support, troubleshoot networks, and assist with software installation. Applicants should have significant experience in ICT environments and various technical skills. Knowledge of systems like SAP and Active Directory is advantageous. The position encourages applications from women and people with disabilities, emphasizing a commitment to diversity and inclusion.

Qualifications

• Minimum of Grade 10 or equivalent with 10 years’ experience.
• Grade 12 or equivalent with 3 years’ experience.
• National Diploma or Degree with 2 years experience.
• Knowledge of Finance, HR matters, and Training.

Responsibilities

• Provide ICT end-user desktop and system support.
• Attend and resolve calls logged through the service desk.
• Provide network troubleshooting and support (LAN, WAN, Wireless).
• Install and support software and applications.

Skills

Mathematics

Organizing

Ability to operate computer

Interpersonal relationship

Problem solving

Conflict resolution

Research

Analytical thinking

Strong communication skills

Report writing skills

Education

Grade 12 or equivalent

National Diploma or Degree

Tools

Microsoft 0365

SAP

Active Directory

Network connection technologies

Job description

A government health department in Johannesburg is seeking a candidate for an ICT support role. The successful applicant will provide desktop support, troubleshoot networks, and assist with software installation. Applicants should have significant experience in ICT environments and various technical skills. Knowledge of systems like SAP and Active Directory is advantageous. The position encourages applications from women and people with disabilities, emphasizing a commitment to diversity and inclusion.