Hvac Chiller Technician

Johnson Controls, Inc.; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading HVAC company in Johannesburg is looking for an HVAC-Chiller Technician to provide exceptional customer service. The role involves the installation, maintenance, and servicing of HVAC systems, with an emphasis on proactive client engagement to ensure satisfaction. Candidates should have at least 4 years of relevant experience, a Matric certificate, and a Qualified Artisan certificate. This position will require strong troubleshooting abilities and excellent communication skills as part of the operations team.

Qualifications

• At least 4 years of experience at a similar position.
• Valid code B driver's license.
• Computer literacy required.
• Chiller experience preferred.

Responsibilities

• Complete site surveys and install equipment.
• Maintain and repair equipment as per schedules.
• Provide consulting advice to gain repeat business.
• Identify customer needs for additional sales.

Skills

HVAC system maintenance

Customer service

Troubleshooting

Installation of equipment

Education

Matric certificate

Qualified Artisan certificate

Tools

Standard configuration and commissioning tools

Job description

What You Will Do

The HVAC-Chiller Technician-Isando will be reporting to Operations Team Leader, Africa HVAC Sales.

You will be supporting customers by executing the tasks of installation and commissioning of equipment, planned / unplanned maintenance and repairs as well as servicing of equipment as per Service Contracts / maintenance schedules.

You will be mostly working on the customer's site.

Being the face of the company in the eyes of the customer, you will be holding a key role in the organization with the mission of providing excellent service to your clients.

How You Will Do It

As an HVAC-Chiller Technician, you will be responsible for completing site surveys, installing equipment, minimizing damage to installed equipment by careful placement of units, upgrading and / or refurbishing equipment where required, thoroughly testing equipment to analyze faults and making sure equipment conforms to the system manual.

You will be commissioning systems and equipment using standard configuration and commissioning tools.

You will also be maintaining and repairing installed equipment, providing maintenance according to Service Contracts (bi-weekly, monthly or annually), following preventative maintenance schedule, responding to callouts timeously, testing malfunctioning systems and components, overhauling equipment and identifying what needs to be repaired, troubleshooting and resolving problems effectively, providing feedback on failures and suggested improvements to customer and Client Service Manager / Technician Team Leader and bringing faulty equipment back to Johnson Controls while also completing the correct paperwork.

You will obtain additional sales of equipment and services by proactively identifying client needs on site and informing Technician Team Leader / CSM.

You will provide value added consulting advice to customers in order to gain repeat business.

What we look for

Required

• At least 4 years of experience at a similar position
• Matric certificate
• Qualified Artisan certificate
• Valid code B driver's license
• Computer literacy
• Applicants with chiller experience will be given preference