Human Resources Coordinator

Trustmarque; Wes-Kaap; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A leading HR consultancy is hiring a People Coordinator who will provide essential HR administration and support payroll processes. The ideal candidate should have strong expertise in HR administration, advanced Microsoft Excel skills, and a solid understanding of South African labor law. This role is both hands-on and varied, perfect for someone passionate about enhancing the employee experience while coordinating across multiple countries. This is a hybrid position based in Cape Town.

Qualifications

• Strong experience in HR administration / generalist support.
• High attention to detail and confidentiality.
• Solid knowledge of South African labor legislation.

Responsibilities

• Manage the People inbox and respond to queries efficiently.
• Maintain accurate HRIS records and digital personnel files.
• Support payroll processes and benefits inquiries.

Skills

HR administration

Microsoft Excel skills

Communication skills

Attention to detail

Confidentiality

Customer-service mindset

Education

Matriculation Certificate

Diploma or Degree in Human Resources or equivalent

Tools

HRIS

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Job description

🌟 We’re Hiring: People Coordinator

Location: Hybrid (Cape Town / Remote)

Team: People

Reporting to: People Manager

Are you passionate about creating great employee experiences and keeping People operations running smoothly? We’re looking for a People Coordinator to be the backbone of our People Team, supporting employees across the full lifecycle while helping us build a well-run, compliant, and people-first workplace.

🔍 About the Role

As our People Coordinator, you’ll be the first point of contact for People (HR) queries and play a key role in delivering accurate, timely, and high-quality HR administration. You’ll support payroll and benefits processes, maintain our HR systems as the single source of truth, coordinate across multiple countries, and help ensure our office and facilities run seamlessly.

This is a hands-on, varied role ideal for someone who enjoys juggling priorities, working independently, and making a real impact on employee experience.

🧩 What You’ll Be Doing

HR Administration

• Manage the People inbox, responding to and triaging queries with care and efficiency
• Provide policy guidance and **escalate** complex matters when needed
• Prepare employee lifecycle documentation (offers, contracts, variations, resignations)
• Maintain accurate HRIS records and digital personnel files in line with data protection legislation
• Coordinate onboarding and offboarding, including right-to-work checks and system updates
• Support employee relations cases with note-taking and documentation

Payroll & Benefits Support

• Respond to basic payroll and benefits queries
• Compile monthly payroll changes (starters, leavers, leave, benefits) with high accuracy
• Liaise with benefits providers and maintain benefits records

Data & Reporting

• Prepare People data and reports (headcount, attrition, leave balances)
• Support the People Team with metrics to enable data-driven decision-making

Facilities & Workplace

• Support day-to-day facilities and office coordination
• Help organise and coordinate employee events

Multi-Country Support

• Maintain high-level country summaries covering employment and data privacy requirements
• Align with global processes and calendars (payroll cut-offs, compliance reporting)
• Escalate complex matters to People leadership or legal teams when required

✅ What We’re Looking For

Essential

• Strong experience in HR administration / generalist support
• Advanced Microsoft Excel skills (PivotTables, dashboards, formulas, Power Query)
• Strong working knowledge of Word, PowerPoint, Outlook, and Teams
• Experience using an HRIS
• Excellent organisation, prioritisation, and stakeholder communication skills
• High attention to detail, confidentiality, and a customer-service mindset
• Solid working knowledge of South African labour legislation (BCEA, LRA, POPIA, OHS Act, COIDA)
• A genuine commitment to putting the People experience at the heart of everything you do

Desirable

• Exposure to multi-country HR or international data privacy principles
• Experience with office or facilities coordination

🎓 Qualifications

• Matriculation Certificate
• Diploma or Degree (NQF 5+) in Human Resources, Industrial Psychology, or equivalent practical experience

💡 Our Values

At Ultima, our values guide everything we do:

• Excellence – Going the extra mile
• Collaboration – Working openly and valuing diverse perspectives
• Innovation – Challenging the status quo and improving how we work
• Transparency – Communicating openly and honestly
• Empowerment – Taking ownership and supporting others to do the same

This role may evolve over time as the business grows, and we’re excited to find someone who wants to grow with us.

👉 Interested? Apply now and help us create an exceptional people experience.