HR Operations Administration SupervisorTeam Leader

Servest Careers; Midrand; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading HR solutions provider in South Africa is looking for an HR Operations Supervisor to oversee HR administration and support a team of HR Operations Administrators. The ideal candidate will have at least 10 years of experience in HR operations, strong knowledge of South African labor legislation, and advanced MS Office skills. This full-time position offers an opportunity to streamline HR processes and ensure compliance with internal policies.

Qualifications

• 10 years proven experience as an HR Operations Supervisor or Team Leader.
• Experience with HRIS and HR systems.
• Advanced skills in MS Excel, Word, and PowerPoint.

Responsibilities

• Supervise and support a team of HR Operations Administrators.
• Oversee all back-office administration for the company.
• Monitor HR systems performance and data integrity.

Skills

HRIS and HR systems experience

Advanced MS Office skills

Strong knowledge of South African labour legislation

Problem Management

Process Improvement

Education

Bachelor's degree in Human Resources or related field

Tools

SAGE VIP People modules

Job description

Duties & Responsibilities

Team Supervision

• Supervise and support a team of HR Operations Administrators
• Allocate work provide coaching and evaluate & monitor performance
• Ensure the team meets service delivery standards and turnaround times
• Support recruitment onboarding and development of team members

HR Operations Administration

• Oversee all back-office administration for the company :
• onboarding and offboarding processes including documentation benefits enrolment system access and tools of trade
• Coordinate employee terminations and exit processes
• Ensure accuracy and maintenance of employee records across HR systems (including Doc IT and SAGE)
• Support benefits administration and respond to employee queries
• Ensure compliance with South African labour legislation and internal policies
• Approve monthly payroll input submissions

HRIS Management

• Monitor HR systems performance and data integrity
• Maintain user access and coordinate system updates
• Provide basic system troubleshooting and user training
• Liaise with IT and system vendors where required
• Identify and implement opportunities to streamline HR processes
• Collaborate with payroll People & Culture and other departments

Reporting & Analytics

• Oversee HR reporting schedules and validate data accuracy
• Generate standard HR reports and maintain reporting templates
• Generate Standard Operating Procedures and Policies
• Ensure all documentation meet the Quality ISO standards
• Governance : Support audits and data requests
• Analyse HR data to identify trends and support decision-making
• Communicate HR policies and procedures to stakeholders

Minimum Requirements

Qualifications : Bachelors degree in Human Resources Business Administration or a related field

Experience & Skills

• 10 years proven experience as an HR Operations Supervisor or Team Leader in a Centre of Excellence operating model.
• HRIS and HR systems experience especially SAGE VIP People modules for quick Reports extraction.
• Advanced MS Office skills Excel Word Powerpoint.
• Strong knowledge of South African labour legislation (LRA BCEA EEA SDA)
• High attention to detail and ability to meet deadlines

Competencies

• Leading and Supervising
• Planning and Organising
• Analysing and Reporting
• Working with People
• Delivering Results and Continuous Improvement

Required Experience : Manager

Key Skills

Problem Management, ISO 9001, Process Improvement, Warehouse Experience, Business Management, Project Leadership, IT Service Management, Project Management, Strategic Planning, DoD Experience, Clamp Truck, Leadership Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1