Hr Operations Administration Supervisorteam Leader

Servest Careers; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading HR solutions provider in South Africa is seeking an experienced HR Operations Supervisor to oversee back-office administration and lead a team of HR Administrators. The ideal candidate will have at least 10 years of supervisory experience, strong knowledge of South African labour legislation, and advanced skills in MS Office and HRIS. This full-time role involves ensuring compliance, supporting recruitment processes, and maintaining data integrity across HR systems.

Qualifications

• 10 years experience as an HR Operations Supervisor or Team Leader.
• Strong knowledge of South African labour legislation.
• High attention to detail and ability to meet deadlines.

Responsibilities

• Supervise and support a team of HR Operations Administrators.
• Oversee all back‑office administration for the company.
• Monitor HR systems performance and data integrity.

Skills

Problem Management

Process Improvement

Project Management

Leadership Experience

Advanced MS Office skills

Education

Bachelors degree in Human Resources or Business Administration

Tools

SAGE VIP People

Job description

Duties & Responsibilities

Team Supervision

Supervise and support a team of HR Operations Administrators

Allocate work, provide coaching and evaluate & monitor performance

Ensure the team meets service delivery standards and turnaround times

Support recruitment, onboarding and development of team members

HR Operations Administration

Oversee all back‑office administration for the company :

Onboarding and off‑boarding processes including documentation, benefits enrolment, system access and tools of trade

Coordinate employee terminations and exit processes

Ensure accuracy and maintenance of employee records across HR systems (including Doc IT and SAGE)

Support benefits administration and respond to employee queries

Ensure compliance with South African labour legislation and internal policies

Approve monthly payroll input submissions

HRIS Management

Monitor HR systems performance and data integrity

Maintain user access and coordinate system updates

Provide basic system troubleshooting and user training

Liaise with IT and system vendors where required

Identify and implement opportunities to streamline HR processes

Collaborate with payroll People & Culture and other departments

Reporting & Analytics

Oversee HR reporting schedules and validate data accuracy

Generate standard HR reports and maintain reporting templates

Generate Standard Operating Procedures and Policies

Ensure all documentation meet the Quality ISO standards

Governance: Support audits and data requests

Analyse HR data to identify trends and support decision‑making

Communicate HR policies and procedures to stakeholders

Minimum Requirements

Qualifications

Bachelors degree in Human Resources Business Administration or a related field

Experience & Skills

10 years proven experience as an HR Operations Supervisor or Team Leader in a Centre of Excellence operating model.

HRIS and HR systems experience especially SAGE VIP People modules for quick Reports extraction.

Advanced MS Office skills Excel Word Powerpoint.

Strong knowledge of South African labour legislation (LRA BCEA EEA SDA)

High attention to detail and ability to meet deadlines

Competencies

Leading and Supervising

Planning and Organising

Analysing and Reporting

Working with People

Delivering Results and Continuous Improvement

Required Experience

Manager

Key Skills

Problem Management, ISO, Process Improvement, Warehouse Experience, Business Management, Project Leadership, IT Service Management, Project Management, Strategic Planning, DoD Experience, Clamp Truck, Leadership Experience

Employment Type

Full-Time

Experience

years

Vacancy

1