HR Officer

Pepperclub Hotel; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality establishment located in Cape Town seeks an experienced HR Officer to enhance its HR function. This pivotal role involves managing recruitment, employee onboarding, and compliance within a fast-paced environment. The ideal candidate will have 2-3 years of HR experience in a 5-star hotel and possess strong administrative skills. Join this vibrant team to contribute to a culture of operational excellence and meaningful staff engagement.

Qualifications

• 2 to 3 years HR experience in a 5-star hotel or hospitality environment.
• Experience with recruitment, onboarding and HR documentation.
• Knowledge of basic HR processes including discipline and leave administration.

Responsibilities

• Advertise vacancies on job boards and social media.
• Coordinate first-day onboarding for new staff.
• Maintain accurate employee files (physical and digital).
• Draft and publish staff notices and memos.
• Support training sessions and maintain training calendar.

Skills

Detail-oriented

Strong administrative skills

Confident with MS Office and Sharepoint

Service-minded

Education

HR Diploma or Degree

Job description

HR Officer – Pepperclub Hotel, Cape Town

Department: Human Resources

Reports to: HR Manager

Pepperclub Hotel is elevating its HR function, and we are looking for a confident, organised and people-focused HR Officer to help build a consistent and high-performing HR operation. This role is central to supporting our teams, strengthening our internal processes and ensuring every staff member experiences professional, structured and responsive HR service.

If you enjoy fast-paced hospitality, value accuracy, and take pride in delivering quality HR support, this role is for you.

What You’ll Be Responsible For

1. Recruitment & Onboarding

• Advertise vacancies on job boards and social media
• Screen CVs and shortlist suitable candidates
• Schedule interviews and manage candidate communication
• Prepare offer letters, contracts and onboarding packs
• Ensure recruitment files are fully complete up to contract stage
• Coordinate first-day onboarding and introduce new staff to the HR processes

2. Uniform & Asset Management

• Issue, record and track all uniform items
• Manage uniform returns and deductions
• Conduct monthly uniform stock counts and reconcile variances
• Maintain a clean, organised uniform room and register

3. Training & Development Coordination

• Schedule internal and external training sessions
• Confirm attendance, prepare materials and arrange venues
• Follow up on outstanding records and certifications
• Maintain the monthly training calendar and circulate updates
• Support EE, Wellness and Health & Safety training requirements

4. HR Administration & Compliance

• Maintain accurate employee files (physical and digital)
• Update leave records, disciplinary registers and benefit documentation
• Support compliance administration for EE, H&S, Wellness and internal committees
• Assist with data for HR audits and monthly reporting
• Ensure all HR registers are updated within 48 hours

5. Staff Engagement & Internal Communication

• Draft and publish staff notices, memos and reminders
• Update HR boards, birthdays and recognition features weekly
• Assist with staff events, welfare initiatives and surveys
• Help build an HR presence that is clear, consistent and supportive

What You Need to Bring

Qualifications & Experience

• HR Diploma or Degree
• 2 to 3 years HR experience in a 5-star hotel or hospitality environment
• Strong administrative and organisational skills
• Confident with MS Office and Sharepoint
• Experience with recruitment, onboarding and HR documentation
• Knowledge of basic HR processes including discipline, leave and committee admin

Key Strengths for This Role

• Detail-oriented with strong follow-through
• Approachable, calm and service-minded
• Organised and able to manage multiple deadlines
• Discreet and trustworthy with sensitive information
• Proactive, energetic and solution-driven
• A supportive team player who can work closely with the HR Manager and HODs
• Resilient and steady, even during high-pressure periods

Why Join Pepperclub Hotel?

You will be part of a fast-growing HR function focused on structure, consistency and accountability. This is an opportunity to grow your HR experience within a professional 5-star environment and contribute meaningfully to staff engagement and operational excellence.