HR Generalist

PwC Careers Africa; Durban; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A leading consulting firm in Durban seeks a Senior Associate to support employees throughout their careers, managing complex HR tasks and providing guidance on people-related matters. The role requires a Diploma in HR Management and 3-5 years of relevant experience. You will be responsible for data management, improving HR processes, and supporting onboarding activities. Strong project management skills and the ability to handle sensitive information are essential for this position.

Qualifications

• Minimum of a Diploma in HR Management or related field.
• 3-5 years of relevant working experience.

Responsibilities

• Manage cases related to performance improvement and compliance appeals.
• Provide guidance to employees and HR colleagues.
• Own and monitor HR processes for efficiency.
• Support new joiners with engagement activities.

Skills

HR management

Complex information management

Data preparation

Written documentation

Advising on people policies

Facilitating training sessions

Project management

Education

Diploma in HR Management or related field

Job description

A Senior Associate role within People Lifecycle provides the opportunity to support our employees from joining PwC all the way through their careers with us. You will support employees with queries, guide our Career and Talent Coaches through complex people related matters, deliver people related projects, work to continuously improve our policies and processes using technology and help our business make strategic decisions informed by high quality data insights.

Requirements

• Minimum of a Diploma in HR Management of related field
• 3-5 years relevant working experience delivering on the elements specified in the responsibilities

Responsibilities

• Manage a portfolio of cases related to:

1. Performance improvement
2. Compliance appeals
3. Non-complex health and wellbeing cases
4. Occupational health referrals
5. Secondary impact tier reviews

• Provide support and guidance to Career and Talent Coaches, employees and colleagues across the HR function on people related matters.
• Own and monitor HR processes, ensuring they reflect best practice and that they utilise technology to drive optimum efficiency
• Work with stakeholders across the HR to deliver operational support on several cyclical activities, e.g. Performance & Reward, promotion schedule for our graduate population.
• Establish contact with new joiners to support future joiner engagement activities; perform a level of Onboarding admin (candidate follow ups, counteroffer calls, visa initiation, etc.)

Core skills required

• Manage sensitive and complex information from multiple stakeholders
• Ability to prepare data to provide meaningful insights and recommendations.
• High standard of written documentation, and previous experience of producing professional and robust letters and reports
• Understanding of HR processes, including knowledge of best practices and current trends
• Experience of advising on people policies
• Experience of facilitating training sessions
• Excellent project management and organisational skills with the ability to manage and prioritise multiple projects and work to deadlines