Hotel Security Officer

Architectural Services; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality service provider in Cape Town is seeking an experienced Hotel Security Officer. The ideal candidate will ensure the safety and security of the hotel and its guests. This role includes responsibilities such as patrolling premises, responding to incidents, and maintaining a professional presence. Applicants should have at least 3 years of experience in hospitality security and a valid Psira certificate. Flexible working hours required, including nights and weekends.

Qualifications

• Minimum of 3 years experience in hospitality security.
• Strong communication and interpersonal skills essential.
• Physically fit to stand or walk for long periods.

Responsibilities

• Patrol hotel premises to ensure safety.
• Respond to and investigate all security incidents.
• Provide excellent customer service to guests.

Skills

Hospitality Security Experience

Strong Communication Skills

Calm Under Pressure

Interpersonal Skills

Education

Matric

Valid Psira certificate (A-C)

Job description

Job Title

Hotel Security Officer

Location

Cape Town

Summary

We are seeking a well-groomed and presented individual to join our team as a Hotel Security Officer. The ideal candidate will be responsible for ensuring the safety and security of the hotel premises, guests, and staff.

Key Responsibilities

• Patrol hotel premises and monitor security systems to identify and address potential safety hazards or security breaches
• Act as a visible deterrent to potential threats by maintaining a professional and alert presence at all times
• Monitor guest and staff behavior to ensure compliance with hotel policies and procedures
• Respond to and investigate all security incidents, including disturbances, thefts, and medical emergencies
• Coordinate with local law enforcement agencies as needed
• Provide excellent customer service to guests and assist with their needs or concerns as necessary
• Complete detailed reports of all security incidents and maintain accurate records of security activities

Qualifications

• At least 3 Years experience in Hospitality Security
• Valid Psira certificate (A-C)
• Strong communication and interpersonal skills
• Ability to remain calm under pressure and make quick decisions in emergency situations
• Must be physically fit and able to stand or walk for extended periods of time
• Must have matric

Additional Requirements

• Must be well-groomed and presented at all times
• Ability to work a flexible schedule, including nights, weekends, and holidays
• Willingness to undergo a background check and drug screening

If you meet the qualifications and are interested in joining our team as a Hotel Security Officer, please submit your resume and cover letter for consideration.