Hotel Operations Leader | Deputy General Manager

The Capital Hotels and Apartments; Cape Town; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading hospitality company in Cape Town is seeking an experienced individual to oversee property management. The role involves taking responsibility for both financial performance and guest satisfaction while leading a dedicated team. Candidates must have a Hotel Management Diploma and substantial experience in hotel management, particularly in a leadership capacity. This position requires problem-solving skills and the ability to work calmly under pressure. Relocation costs are the applicant's responsibility if successful.

Qualifications

• 2-3 years previous Head of Department experience in a 4* or 5* property.
• Previous Rooms Division Management or Deputy General Manager experience required.
• Good understanding of full hotel operation, including revenue management.

Responsibilities

• Take full responsibility for the profitable operation of the property.
• Oversee all aspects of hotel management in accordance with SOPs.
• Maximize financial performance and guest satisfaction.

Skills

Problem Solving

Interpersonal skills

Leadership skills

Attention to detail

Effective communication

Education

Matric

Hotel Management Diploma or equivalent

Qualification in Business, Finance, Management or Economics

Tools

Hotel management software

Point of sale software

Job description

A leading hospitality company in Cape Town is seeking an experienced individual to oversee property management. The role involves taking responsibility for both financial performance and guest satisfaction while leading a dedicated team. Candidates must have a Hotel Management Diploma and substantial experience in hotel management, particularly in a leadership capacity. This position requires problem-solving skills and the ability to work calmly under pressure. Relocation costs are the applicant's responsibility if successful.