Hotel Gm Drc

Lodgistics; Durban; On-site; ZAR 1 018 000 - 1 359 000; Full time

Job summary

A prominent hotel group is seeking an experienced Hotel General Manager for its operations in the Democratic Republic of the Congo. The ideal candidate will have proven experience in hotel management, excellent leadership and communication skills, and a strong understanding of hotel operations. Responsibilities include overseeing daily operations, ensuring compliance with regulations, and maximizing profitability. Candidates should have a degree in Hospitality Management and at least 5 years in a senior management role. Proficiency in French is required.

Qualifications

• Proven experience as a Hotel General Manager or similar role.
• Minimum of 5 years in a senior management position within the hospitality industry.
• Ability to speak French.

Responsibilities

• Oversee the daily operations of the hotel.
• Develop and implement revenue maximisation strategies.
• Manage and motivate hotel staff for exceptional customer service.

Skills

Leadership skills

Communication skills

Customer service

Financial acumen

Problem-solving

Education

Degree in Hospitality Management or related field

Tools

Hotel management software

MS Office

Job description

Hotel General Manager (GM) - Democratic Republic of the Congo

Job Description

Primary Industry: Travel, Leisure, Tourism and Hospitality

Job Duties

• Oversee the daily operations of the hotel, ensuring smooth running of all departments
• Develop and implement strategies to maximise hotel revenue and profitability
• Manage and motivate a team of staff to deliver exceptional customer service
• Ensure compliance with health, safety, and licencing regulations
• Handle guest feedback and resolve any issues promptly and professionally
• Monitor and control hotel expenses and budgets

Required Qualifications

• Proven experience as a Hotel General Manager or similar role
• Excellent leadership and communication skills
• Strong understanding of hotel operations and industry trends
• Ability to make quick decisions and solve problems effectively
• Must be able to speak french

Education

A degree in Hospitality Management or related field

Experience

Happy to take on someone looking for growth that has been a director of FNB and rooms division manager.

Minimum of 5 years in a senior management position within the hospitality industry

Knowledge And Skills

• Proficient in hotel management software and MS Office
• Exceptional customer service and interpersonal skills
• Ability to lead and motivate a diverse team
• Strong financial acumen

Preferred Qualifications

• Certification in Hotel Management or related field
• Experience working in a luxury hotel environment

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