High Volume / Bulk Call Centre Recruiter

Concentrix; Cape Town; On-site; ZAR 200 000 - 250 000; Full time

Job summary

A well-known recruitment firm in Cape Town is seeking a Recruiter I to ensure staffing requirements are met by attracting and onboarding top talent. This role focuses on collaborating with clients, conducting interviews, and maintaining compliance with hiring regulations. The ideal candidate should have BPO call centre recruitment experience and strong communication skills. This position is vital for maintaining the highest ethical standards in recruiting, offering competitive compensation packages and a dynamic work environment.

Qualifications

• 24 months minimum volume recruitment experience.
• BPO Call Centre Recruitment experience is essential.
• Self-starter with a sense of urgency.

Responsibilities

• Assist with implementation and administration of recruitment programs.
• Conduct initial screening and interviews with prospective applicants.
• Maintain accurate records in ATS and HRIS tools.

Skills

Strong communication skills

Ability to multi-task

Attention to detail

Proficient in Microsoft Office

Education

Matric/Grade 12

Job description

Human Resources

Location Cape Town, South Africa Language English

Summary

The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions

Description

Essential Functions/Core Responsibilities

• Responsible for assisting with implementation and administration of recruitment programs
• Receive, screen, and file incoming resumes, background, and reference checks
• Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants
• Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates
• Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates
• Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools
• Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting
• Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role
• Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes

Candidate Profile

• 24 months minimum volume recruitment experience - Essential
• BPO Call Centre Recruitment - Essential
• Matric/Grade 12 - Essential
• Strong communication skills, both written and verbal
• Ability to multi-task, prioritize, and meet timelines on deliverable
• Proficient in Microsoft Office
• Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment
• Sense of professionalism and ability to develop relationships
• Strong attention to detail
• Ability to handle and maintain confidential information
• Prepared to adjust working hours to meet project demands, including late hours

Career Level Description

Performs routine assignments in the entry level of the Professional Career Band. Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Receives instruction, guidance and direction from others.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.