Head of Vulnerability Management

Redherd.io; Pretoria; Hybrid; ZAR 800,000 - 1,200,000; Full time

Job summary

A global leader in cybersecurity services is seeking a Head of Vulnerability Management to lead their South Africa-based team. This full-time role will drive operational excellence and manage key customer relationships while developing global vulnerability management strategies. The ideal candidate should have over 5 years of experience in information security and strong leadership skills. Remote or hybrid work is available.

Qualifications

• 5+ years of experience in information security or vulnerability management.
• 2+ years in a leadership or management role.
• Ability to manage high-stakes client relationships.

Responsibilities

• Lead a team of analysts performing vulnerability assessments.
• Act as a key escalation point for customer incidents.
• Guide daily operations in the Vulnerability Operations team.

Skills

Leadership skills

Vulnerability management knowledge

Customer engagement

Communication skills

Analytical mindset

Tools

Vulnerability scanning tools (Qualys, Tenable, Rapid7, Nucleus)

Job description

Job Title : Head of Vulnerability Management

Location : South Africa (Remote / Hybrid)

Work Type : Full-Time

Role Overview

Our client, a global leader in cybersecurity services, is seeking a hands-on and strategic Head of Vulnerability Management to lead their South Africa-based team. This role is responsible for driving operational excellence, leading a technical team, managing key customer relationships, and contributing to the development of global vulnerability management strategy.

The successful candidate will have strong leadership skills, deep vulnerability management knowledge, and the ability to support high-impact clients across various sectors.

Key Responsibilities

• Team & People Management
• Lead a team of analysts performing vulnerability assessments, tool configuration, and threat analysis.
• Support team development, performance, wellbeing, and retention.
• Guide recruitment efforts for technical staff.
• Foster a collaborative and growth-focused team culture.

Customer Engagement & Escalation Handling

Act as a key escalation point for customer incidents and requests.

Serve as a trusted advisor, working closely with stakeholders to understand and respond to vulnerability-related risks.

Present findings and solutions to both technical and non-technical stakeholders.

Operational Leadership

Guide daily operations and workflow in the Vulnerability Operations team.

Participate in service improvement initiatives and develop internal processes.

Work hands-on with vulnerability scanning platforms and related technologies.

Collaborate with global leadership and contribute to strategy discussions across CERT and VOC functions.

Experience & Skills Required

Essential

5+ years of experience in information security or vulnerability management

2+ years in a leadership or management role

Strong understanding of vulnerability scanning tools (e.g. Qualys, Tenable, Rapid7, Nucleus)

Ability to manage high-stakes client relationships and communicate technical risks effectively

Preferred

Experience in vulnerability operations or CERT / SOC environments

Knowledge of regulatory frameworks and security standards

Familiarity with endpoint detection technologies and false-positive triage

What You Bring

Leadership qualities rooted in humility, trust, and collaboration

Passion for mentoring and helping others grow

Strong communication skills and customer empathy

Analytical and detail-oriented mindset with a hands-on approach

Self-driven, solutions-oriented, and curious