Head of Fraud & Risk Operations (Remote)

Black Pen Recruitment; Remote; ZAR 1 200 000 - 1 800 000; Full time

Job summary

A financial services recruitment agency is seeking a Head of Fraud to lead fraud prevention and detection across South African products. This senior role involves defining risk appetite and policy, managing fraud escalations from partner banks, and collaborating closely with regulatory bodies. The ideal candidate has over 10 years in fraud risk and strong leadership qualities, ensuring operational execution aligns with executive policies. This position is remote and offers full-time engagement.

Qualifications

• 10 years in fraud risk financial crime or investigations with at least 3 years in leadership.
• Strong experience managing fraud escalations chargebacks and partner bank fraud thresholds.
• Deep understanding of South African payment fraud typologies and prevention tooling.

Responsibilities

• Define the fraud strategy and risk appetite policy.
• Monitor fraud performance metrics against strategy.
• Manage fraud escalations from partner banks.

Skills

Fraud risk management

Investigation skills

Relationship management

Operational execution

Job description

A financial services recruitment agency is seeking a Head of Fraud to lead fraud prevention and detection across South African products. This senior role involves defining risk appetite and policy, managing fraud escalations from partner banks, and collaborating closely with regulatory bodies. The ideal candidate has over 10 years in fraud risk and strong leadership qualities, ensuring operational execution aligns with executive policies. This position is remote and offers full-time engagement.