Guest Experience Specialist - Front Desk & Service

Marriott Hotels Resorts; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality brand in Durban seeks a Guest Experience Expert to provide exceptional service to guests throughout their stay. This role requires the ability to create memorable experiences, managing operational duties, and upholding professional standards. Candidates should possess a high school diploma or G.E.D. equivalent, with no prior experience necessary. Join our team to make every guest's visit unique and engaging while ensuring a safe and organized environment.

Qualifications

• High school diploma or G.E.D. equivalent is necessary.
• No related work or supervisory experience required.

Responsibilities

• Deliver a wide range of services to guide guests through their stay.
• Create a memorable experience by delivering exceptional customer service.
• Handle operational needs and address guest requests promptly.

Skills

Multi‑line Phone Systems

Customer Service

Computer Skills

QuickBooks

Medical office experience

Office Experience

10 Key Calculator

Dental Office Experience

Front Desk

Administrative Experience

Medical Receptionist

Phone Etiquette

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality brand in Durban seeks a Guest Experience Expert to provide exceptional service to guests throughout their stay. This role requires the ability to create memorable experiences, managing operational duties, and upholding professional standards. Candidates should possess a high school diploma or G.E.D. equivalent, with no prior experience necessary. Join our team to make every guest's visit unique and engaging while ensuring a safe and organized environment.