Guest Experience & Front Desk Coordinator

Tsebo Solutions Group; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading facilities management company based in Johannesburg is seeking a skilled Front-of-House Receptionist. The ideal candidate will bring 4-5 years’ experience in customer service and hospitality. Key responsibilities include managing reception duties, coordinating with service providers, and ensuring cleanliness of common areas. Strong communication and organizational skills are essential for this role. This position offers an opportunity to work in a dynamic environment with dedicated professionals.

Qualifications

• 4–5 years’ experience in front-of-house or customer service roles.

Responsibilities

• Provide a courteous and professional reception service.
• Manage meeting rooms and common areas for cleanliness and readiness.
• Handle client queries and expedite issues promptly.
• Coordinate with service providers for cleaning and hygiene services.
• Prepare daily and monthly operational reports.

Skills

Excellent communication skills

Organizational skills

Customer-focused

Ability to multitask

Work under pressure

Education

Grade 12 or tertiary qualification in Hospitality

Tools

MS Office

Job description

A leading facilities management company based in Johannesburg is seeking a skilled Front-of-House Receptionist. The ideal candidate will bring 4-5 years’ experience in customer service and hospitality. Key responsibilities include managing reception duties, coordinating with service providers, and ensuring cleanliness of common areas. Strong communication and organizational skills are essential for this role. This position offers an opportunity to work in a dynamic environment with dedicated professionals.