Gourmet & Beach Lounge Bartender

Club Med; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A resort company in Durban seeks an individual for bar service. Responsibilities include serving drinks, maintaining cleanliness, and ensuring compliance with health standards. The ideal candidate should have excellent customer service skills, a positive attitude, and knowledge of beverage options. This role is vital to enhancing the guest experience and generating sales, contributing to a vibrant atmosphere. Join our team to create memorable moments for guests in a dynamic environment.

Qualifications

• Experience in bar service and customer interaction.
• Understanding of H.A.C.C.P. and hygiene standards.
• Ability to maintain cleanliness in work areas.

Responsibilities

• Participate in product reception and bar setup.
• Serve drinks and maintain cleanliness of workstations.
• Comply with health and safety standards.

Skills

Positive and friendly attitude

Ability to work in a team

Knowledge of drinks

Job description

PROVIDE A QUALITY SERVICE

• Participate in the reception of products, consumables, laundry and PMH
• Set up the bar, counter and decoration
• Supplying distribution points and workstations during services
• Participate in the animation of bars
• Welcome and advise the GM on the choice of drinks
• Take order from GMs or bartenders in the bar area
• Prepare and serve consumption according to the technical specifications established in accordance with standards
• Offer products for sale to GMs and propose actions aimed at increasing turnover
• Collect payment for drinks sold and record sales
• Ensure compliance with procedures (GO discounts, Club Med Talent, no alcohol for minors, etc.)
• Contribute to the atmosphere of bar and participate in events organized by the team
• Report any dysfunction

CARRY OUT THE CLEANING

• Respect the schedule and apply the cleaning process
• Perform the dishwashing
• Clean the furniture in the room, counter and the office before, during and after the services
• Maintain and clean his workstation and the equipment used and drinks self‑service stations as well as the storage rooms

COMPLY WITH HEALTH AND SAFETY STANDARDS

• Comply with H.A.C.C.P. method and the hygiene and safety rules of the Bar
• Respect the rules of personal hygiene and clothing
• Make sure that unaccompanied minors do not consume alcohol
• Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables
• Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers
• Respect the resort’s waste management rules (sorting, collection…)
• Limit electricity and water consumption
• Respect the service’s rules for dangerous products management (storage, protection equipment…)

KEY PERFORMANCE INDICATORS (KPI)

CLIENT

• Quality of reception by nationality
• Ensure service quality

BUSINESS

• Respect for equipment and heritage
• Actively participate in the achievement of turnover on drinks sale

PEOPLE

• Possess a positive and friendly attitude that guarantees team cohesion
• Share knowledge and skills with colleagues