Global Quality & Risk Management Associate Director

Deloitte Africa; Umhlanga Rocks; On-site; ZAR 1 200 000 - 1 500 000; Full time

Job summary

A leading professional services firm in Umhlanga Rocks seeks a Global Quality and Risk Management Associate Director. This senior-level position focuses on driving quality and risk management for assurance initiatives. The role requires a degree in Accounting, Chartered Accountant certification, and 10+ years of experience in audit or risk management. Strong analytical and interpersonal skills are essential, along with the ability to thrive in complex, high-risk environments. The firm values diversity and inclusion in its recruitment processes.

Qualifications

• 10+ years of experience in audit or risk management.
• Successfully managed high-risk scenarios.
• Ability to collaborate across diverse teams.

Responsibilities

• Drive quality and risk management for assurance initiatives.
• Guide development and monitoring of risk management strategies.
• Serve as a trusted advisor on high-risk matters.

Skills

Audit expertise

Risk management expertise

Analytical abilities

Strategic mindset

Interpersonal skills

Education

Degree in Accounting

Chartered Accountant certification

Job description

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).

About Deloitte Internal Clients Services

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

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As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value‑added client service, the experience to work in multifunctional and cross‑border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

Job Description

The Global Quality and Risk Management Associate Director is a senior‑level leader responsible for driving the quality, risk management, and strategic enablement of global assurance initiatives. This role provides expert risk and quality support for major assurance programs—including digital transformation efforts—and collaborates closely with global and member firm leadership. The Associate Director ensures consistency, rigor, and excellence in assurance quality and risk management processes across jurisdictions, while serving as a trusted advisor to stakeholders at all levels.

This role requires a highly experienced professional with deep audit, assurance, quality and risk expertise, strong judgment, and the ability to guide complex decision‑making in a global, matrixed environment.

Key Responsibilities

Quality & Risk Leadership for Global Assurance Initiatives

• Provide comprehensive quality and risk support for assurance digital transformation efforts, including close partnership with change teams located in South Africa.
• Guide the development, execution, and monitoring of key risk management activities and strategies for assurance programs.
• Identify emerging risks across jurisdictions and collaborate with global leaders to design appropriate mitigation strategies.

Global Collaboration & Advisory

• Work closely with the Monitoring & Remediation team to coordinate assurance practice reviews, advisory guidance, and member firm‑level quality support.
• Serve as an advisor to the Assurance Executive, member firm assurance teams, and the Global Assurance leadership group on complex, high‑risk matters.
• Build and maintain strong relationships with senior leaders across multiple regions to promote alignment and consistency in assurance practices.

Assurance Quality & Risk Management and Governance

• Lead quality and risk management activities spanning multiple jurisdictions, ensuring compliance with global standards and local requirements.
• Apply sound professional judgment to high‑impact decisions involving quality, risk exposure, and regulatory obligations.
• Oversee issues management and support the escalation, analysis, and resolution of significant quality or risk incidents.

Development of Global Assurance Standards & Materials

• Develop, maintain, and continually update advisory service manuals, risk management guidance, and other key quality and risk materials.
• Support additional global assurance initiatives such as learning programs, Deloitte initiatives, and other innovation or quality‑related projects.
• Ensure all materials are accurate, accessible, and aligned with both global strategy and regulatory expectations.

Qualifications

Required:

• Degree in Accounting and Chartered Accountant certification
• And 10+ years experience in audit or risk management in a professional services organization
• Demonstrated success as a high‑performing senior level executive with a strong background in Audit & Assurance and Quality & Risk.
• Extensive experience applying significant professional judgment in complex, high‑risk scenarios.
• Proven ability to work independently while effectively collaborating across diverse, cross‑functional teams.
• Advanced knowledge of risk management environments across multiple jurisdictions, with prior exposure to global regulatory landscapes.
• Experience interacting with, advising, and building trusted relationships with senior leaders.
• Prior experience working across global firms.
• A strategic mindset with the ability to anticipate risks and proactively design controls and solutions.
• Strong analytical abilities and comfort operating in an environment requiring rapid assessment and sound decision‑making.
• Ability to navigate ambiguity in a global, matrixed organization while maintaining a focus on quality, consistency, and risk mitigation.

Additional Information

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.

We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.

We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.

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